In-Person & Virtual Classes | Program Guide

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[At Capacity] Influencing Without Authority – Virtual Class

Virtual

Summary In today’s business world of flat organizations and collaborative team initiatives, the ability to influence without authority has become critical to our success.  Leading, selling to, and collaborating with others can be tricky.  We want others to follow our proposals willingly and without coercion, which in turn, builds longer trusting relationships and business outcomes.Looking for the January 28th session instead? Click here Topics Influencing without Authority is a 3 hour virtual workshop that explores:...

Influencing Without Authority – Virtual Class

Virtual

Summary In today’s business world of flat organizations and collaborative team initiatives, the ability to influence without authority has become critical to our success.  Leading, selling to, and collaborating with others can be tricky.  We want others to follow our proposals willingly and without coercion, which in turn, builds longer trusting relationships and business outcomes.Looking for the January 27th session instead? Click here Topics Influencing without Authority is a 3 hour virtual workshop that explores:...

Customer ROX! Creating Return On Experience – Virtual Class

Virtual

Summary Now, more than ever, brand experience and loyalty is defined by Customer Service. Customers are thirsting for relationship driven companies – those companies that realize customers, not product, are the most important priority. This business philosophy is foundational to impressing and highly satisfying each customer. This workshop shows how any business can adapt the philosophy to attract and retain customers, lower marketing costs, and maintain higher gross margins and long-term revenues. Registration Deadline: Wednesday,...

Customer ROX! Creating Return On Experience – Virtual Class

Virtual

Summary Now, more than ever, brand experience and loyalty is defined by Customer Service. Customers are thirsting for relationship driven companies – those companies that realize customers, not product, are the most important priority. This business philosophy is foundational to impressing and highly satisfying each customer. This workshop shows how any business can adapt the philosophy to attract and retain customers, lower marketing costs, and maintain higher gross margins and long-term revenues. Registration Deadline: Wednesday,...

[FULL] Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Audience This program is for Chubb appointed agents and brokers who would like to better...

Leadership Experience at West Point – West Point, NY

United States Military Academy - Historic Thayer Hotel 674 Thayer Rd., West Point, NY, United States

Summary The U.S. Army coined the acronym VUCA in the 1990s to describe the post-Cold War operational environment: Volatile, Uncertain, Complex and Ambiguous. Under these conditions the Army developed doctrines and procedures that allowed leaders at all levels to respond effectively. You are invited to join Chubb Agency Education and Thayer Leadership to explore lessons of the past and apply them to present day leadership and business challenges facing our rapidly changing insurance industry. Learn...

[Closed] Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Registration for this program is now closed. Click here to register for our November 2,...

PRS Development Program – Virtual

Online/Virtual Classroom

Summary Chubb’s Personal Risk Services Development Program is a five-day program designed to help develop the skills and expertise necessary to effectively differentiate Chubb’s products and services using storytelling techniques. The program focuses on enhancing the producer’s knowledge of Chubb’s sellable differences, aligning coverages to clients’ needs, and developing a personal sales story. Selling the Difference Participants will learn about Chubb’s personal product line, gaining an understanding of how the distinctive coverages and features meet the unique...

[Waitlist] IWiL: Insurance Women in Leadership – West Point, NY

United States Military Academy - Historic Thayer Hotel 674 Thayer Rd., West Point, NY, United States

Summary The workforce and markets are shifting and agency & broker executives can rise to meet new challenges by understanding strengths, influencing talent to excel, and inspiring positive change within organizational structures. IWiL participants will have the opportunity to partner with influential United States Military officers in a journey to define and refine their leadership styles and equip themselves to meet today’s ever changing business demands. Participants will be introduced to leadership models that can...

[Waitlist] Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Audience This program is for Chubb appointed agents and brokers who would like to better...

How to Be a Long-Term Thinker in a Short-Term World – Virtual Workshop

Virtual

Summary It’s no secret that today’s leaders feel pulled in too many directions. In this interactive workshop, Dorie Clark – Harvard Business Review and book author, and Duke University Fuqua School of Business executive education professor – will share concrete strategies to help you sharpen your strategic thinking and embrace a long-term perspective that pays future business and career dividends. Standard tuition: $200 | Cornerstone tuition: $100 Topics Covered Create priorities with the future in...

[Waitlist] Business Writing Skills – Virtual Workshop

Virtual

Summary This course is designed to teach participants to communicate clearly and persuasively in all forms of business writing, and with a focus on email communication. Participants will learn to create compelling, well-organized messages and tailor them to the appropriate audience. They will learn a step-by-step approach to the writing process, reflect upon their own writing style, and examine common issues in tone, detail, formatting, and accuracy. Standard tuition: $200 | Cornerstone tuition: $100 Topics...

[Waitlist] Online Leadership Experience

Virtual

Summary Deepen your knowledge and understanding of key values driven leadership concepts and principles through this unique online offering. The two module course extends Thayer Leadership’s proven learning process and leadership lessons into a virtual setting and can help cascade battle tested learnings from the U.S. Army throughout your organization. The first module, Values Driven Leadership, challenges you to identify your values and consider how your behaviors as a leader reflect these values in a...

[Waitlist] Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Audience This program is for Chubb appointed agents and brokers who would like to better...

[Waitlist] Business Writing Skills – Virtual Workshop

Virtual

Summary This course is designed to teach participants to communicate clearly and persuasively in all forms of business writing, and with a focus on email communication. Participants will learn to create compelling, well-organized messages and tailor them to the appropriate audience. They will learn a step-by-step approach to the writing process, reflect upon their own writing style, and examine common issues in tone, detail, formatting, and accuracy. Standard tuition: $200 | Cornerstone tuition: $100 Topics...

[Closed] Leadership Experience at West Point – West Point, NY

United States Military Academy - Historic Thayer Hotel 674 Thayer Rd., West Point, NY, United States

Summary The U.S. Army coined the acronym VUCA in the 1990s to describe the post-Cold War operational environment: Volatile, Uncertain, Complex and Ambiguous. Under these conditions the Army developed doctrines and procedures that allowed leaders at all levels to respond effectively. You are invited to join Chubb Agency Education and Thayer Leadership to explore lessons of the past and apply them to present day leadership and business challenges facing our rapidly changing insurance industry. Learn...

[Waitlist] IWiL: Insurance Women in Leadership – West Point, NY

United States Military Academy - Historic Thayer Hotel 674 Thayer Rd., West Point, NY, United States

Summary The workforce and markets are shifting and agency & broker executives can rise to meet new challenges by understanding strengths, influencing talent to excel, and inspiring positive change within organizational structures. IWiL participants will have the opportunity to partner with influential United States Military officers in a journey to define and refine their leadership styles and equip themselves to meet today’s ever changing business demands. Participants will be introduced to leadership models that can...

PRS Development Program – Denver, CO

Chubb's Denver Office (Englewood, CO) 400 Inverness Parkway, Englewood, CO, United States

Summary Chubb's Personal Risk Services Development Program is a five-day program designed to help develop the skills and expertise necessary to effectively differentiate Chubb’s products and services using storytelling techniques. The program focuses on enhancing the producer’s knowledge of Chubb’s sellable differences, aligning coverages to clients’ needs, and developing a personal sales story. Topics Selling the Difference Participants will learn about Chubb’s personal product line, gaining an understanding of how the distinctive coverages and features meet the...

[Waitlist] Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Audience This program is for Chubb appointed agents and brokers who would like to better...

How to Be a Long-Term Thinker in a Short-Term World – Virtual Workshop

Virtual

Summary It’s no secret that today’s leaders feel pulled in too many directions. In this interactive workshop, Dorie Clark – Harvard Business Review and book author, and Duke University Fuqua School of Business executive education professor – will share concrete strategies to help you sharpen your strategic thinking and embrace a long-term perspective that pays future business and career dividends. Standard tuition: $200 | Cornerstone tuition: $100 Topics Covered Create priorities with the future in...

Elements of Commercial Insurance: Property – Virtual Class

Virtual

Summary This dynamic virtual program is designed to provide a competitive edge for those new to insurance, or to reinforce ISO coverage concepts for a variety of roles including Producers, Account Managers, Account Executives and CSRs. After building a foundation with an in-depth study of ISO commercial property coverage forms, participants will apply critical thinking techniques to identify risks and apply commercial insurance coverages to these risks.  Finally, participants will have an improved understanding of...

Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Audience This program is for Chubb appointed agents and brokers who would like to better...

Elements of Commercial Insurance: Casualty – Virtual Class

Virtual

Summary This dynamic virtual program is designed to provide a competitive edge for those new to insurance, or to reinforce ISO coverage concepts for a variety of roles including Producers, Account Managers, Account Executives and CSR’s. After building a foundation with an in-depth study of ISO commercial casualty coverage forms, participants will apply critical thinking techniques to identify risks and apply commercial insurance coverages to these risks.  Finally, participants will have an improved understanding of...

[Waitlist] Elements of Commercial Insurance: Property & Casualty – Virtual Class

Virtual

Summary This dynamic virtual program is designed to provide a competitive edge for those new to insurance, or to reinforce ISO coverage concepts for a variety of roles including Producers, Account Managers, Account Executives and CSRs. After building a foundation with an in-depth study of ISO commercial coverage forms, participants will apply critical thinking techniques to identify risks and apply commercial insurance coverages to these risks.  Finally, participants will have an improved understanding of the...

[Closed] Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Audience This program is for Chubb appointed agents and brokers who would like to better...

[Closed] Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Audience This program is for Chubb appointed agents and brokers who would like to better...

Elements of Commercial Insurance: Sales & Service – Minneapolis, MN

Chubb's Minneapolis Office (MN) 100 South 5th Street, Suite 1700, Minneapolis, MN, United States

Summary This engaging and interactive 3-day program is designed to assist you in building skills to differentiate yourself through improved communication, enhanced sales, and networking. Tailored to roles from Producer to CSR, this program will help you understand your unique workplace style, improve interpersonal relationships, and maximize your superpowers for greater engagement, productivity, and strategic results. Registration is required by Tuesday, September 12, 2023 to guarantee your seat.  Audience This program is designed for Producers,...

(Closed) Presentation Advantage® – Virtual Class

Virtual

Summary Wasted time, unproductive meetings, and lost opportunities occur due to poor presentations. The lack of powerful methods to inform and persuade is one of the greatest hidden and pervasive costs of the 21st-century workplace. The Presentation Advantage course helps participants consistently deliver highly successful presentations. You will learn the skills and the latest neuroscience to better inform, influence, and persuade others in today’s knowledge-based world. Audience This program is for Chubb appointed agents and...

Elements of Commercial Insurance: Sales & Service – Virtual

Virtual

Summary This engaging and interactive virtual program is designed to assist you in building skills to differentiate yourself through improved communication, enhanced sales, and networking. Tailored to roles from Producer to CSR, this program will help you understand your unique workplace style, improve interpersonal relationships, and maximize your superpowers for greater engagement, productivity, and strategic results. Registration is required by Monday, October 16, 2023 to guarantee your seat.  Audience This program is designed for Producers,...

[Waitlist] Elements of Commercial Insurance: Property – Virtual Class

Virtual

Summary This dynamic virtual program is designed to provide a competitive edge for those new to insurance, or to reinforce ISO coverage concepts for a variety of roles including Producers, Account Managers, Account Executives and CSRs. After building a foundation with an in-depth study of ISO commercial property coverage forms, participants will apply critical thinking techniques to identify risks and apply commercial insurance coverages to these risks.  Finally, participants will have an improved understanding of...

[Closed] Building Business and Financial Acumen – Virtual Class

Virtual

Summary This program will help agents, brokers, and staff —no matter their experience or background - increase their understanding of how key business elements impact the bottom line. Participants will be able to more confidently evaluate the financial statements of prospects and clients, speak the universal language of decision makers, and cut through the complexity of how organizations make money. Audience This program is for Chubb appointed agents and brokers who would like to better...

[Waitlist] Elements of Commercial Insurance: Casualty – Virtual Class

Virtual

Summary This dynamic virtual program is designed to provide a competitive edge for those new to insurance, or to reinforce ISO coverage concepts for a variety of roles including Producers, Account Managers, Account Executives and CSR’s. After building a foundation with an in-depth study of ISO commercial casualty coverage forms, participants will apply critical thinking techniques to identify risks and apply commercial insurance coverages to these risks.  Finally, participants will have an improved understanding of...

Elements of Commercial Insurance: Property – Virtual Class

Virtual

Summary This dynamic virtual program is designed to provide a competitive edge for those new to insurance, or to reinforce ISO coverage concepts for a variety of roles including Producers, Account Managers, Account Executives and CSRs. After building a foundation with an in-depth study of ISO commercial property coverage forms, participants will apply critical thinking techniques to identify risks and apply commercial insurance coverages to these risks.  Finally, participants will have an improved understanding of...

Elements of Commercial Insurance: Casualty – Virtual Class

Virtual

Summary This dynamic virtual program is designed to provide a competitive edge for those new to insurance, or to reinforce ISO coverage concepts for a variety of roles including Producers, Account Managers, Account Executives and CSR’s. After building a foundation with an in-depth study of ISO commercial casualty coverage forms, participants will apply critical thinking techniques to identify risks and apply commercial insurance coverages to these risks.  Finally, participants will have an improved understanding of...

[Closed] Presentation Advantage® – Virtual Class

Virtual

Summary Wasted time, unproductive meetings, and lost opportunities occur due to poor presentations. The lack of powerful methods to inform and persuade is one of the greatest hidden and pervasive costs of the 21st-century workplace. The Presentation Advantage course helps participants consistently deliver highly successful presentations. You will learn the skills and the latest neuroscience to better inform, influence, and persuade others in today’s knowledge-based world. Audience This program is for Chubb appointed agents and...

Elements of Commercial Insurance: Property – Virtual Class

Virtual

Summary This dynamic virtual program is designed to provide a competitive edge for those new to insurance, or to reinforce ISO coverage concepts for a variety of roles including Producers, Account Managers, Account Executives and CSRs. After building a foundation with an in-depth study of ISO commercial property coverage forms, participants will apply critical thinking techniques to identify risks and apply commercial insurance coverages to these risks.  Finally, participants will have an improved understanding of...

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