Courageous Conversations – Virtual Class

Summary When insurance professionals are faced with rapidly evolving or unprecedented market conditions, the nature of conversations with their clients changes. During these interactions there is opportunity to build relationships rather than simply push information or respond to frustration. Through a unique assortment of independent preparation, virtual instruction, and small group coaching, producers and other client facing personnel will acquire the skills and practice necessary to share information with confidence and credibility, handle push back,...

Summary When insurance professionals are faced with rapidly evolving or unprecedented market conditions, the nature of conversations with their clients changes. During these interactions there is opportunity to build relationships rather than simply push information or respond to frustration. Through a unique assortment of independent preparation, virtual instruction, and small group coaching, producers and other client facing personnel will acquire the skills and practice necessary to share information with confidence and credibility, handle push back,...