How do you create “high value” conversations with your Clients? Are you perceived as a “Trusted Adviser & Partner” or more of a Supplier? How can you ensure that you and your Clients are connecting on an emotional level? Recent Gallup Research shows that emotionally engaging customers with “high-value conversations” leads to more business.
Customers who are more engaged:
During our time together, we will focus on creating “high value conversations” as you:
New and Experienced Advisors, Managers, Other Team members who need to communicate effectively with others to be successful.
Mike Esterday, CEO, Integrity Solutions
Mike has experienced a wide variety of success over a 35 year career in in sales, management and training. As CEO of Integrity, he develops solutions to enhance sales, coaching and service skills globally. Integrity is a GAMA Resource Partner and Mike is a regular speaker at their annual LAMP (Leadership and Management Program).
Julie ann Wessinger, National Director Client Performance Strategies, Allied Solutions
Julie has been successfully helping Financial Services and Insurance Organizations meet and exceed their goals for 25 years.
One hour
Webinars are offered free of charge to Chubb agents and brokers and their select clients.
Registration is required. To register for this webinar, click on the Register Now button near the top of the page. Participants will receive an e-mail confirmation with the webinar access information, including the URL link and dial-in information.
