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Make the Most of Client Meetings – Philadelphia, PA

June 6, 2018 @ 9:00 am - 3:00 pm EDT

Chubb’s Philadelphia Office (PA)

Summary

Build the capability to capitalize on client relationships with improved communication skills, specifically during client meetings.

Participants will learn with a combination of large and small group discussions, adult-style learning exercises and practical application of all concepts. Discover how personal communication and organizational styles impact the client’s buying position, how to adapt to the client’s needs and expectations, and how to use the essentials of planning, facilitating and executing a successful client meeting.

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Topics

Participants will learn to:

  • Establish credibility by listening for the client’s issue, understanding its impact and responding appropriately
  • Identify their own Social Style (Driver, Expressive, Amiable, Analytical) & adjust to the client’s perceived style
  • Use different approaches to break down barriers and use client-focused communication
  • Ask the right questions to maximize problem-solving and to build trust
  • Communicate clearly and concisely
  • Implement the Six Key Steps to Successful Meetings
  • Capitalize on the meeting timeframe with a solid organizational approach
  • Gain commitment and reinforce the relationship

Audience

Agency personnel who conduct client meetings and wish to improve their ability to maintain relationships and improve communication.

Additional Info

Additional information (agenda, pre-work, etc.) will be posted here if applicable.

Location

Chubb Offices
436 Walnut Street
Philadelphia, PA 19106

Duration

Full-Day Session
9:00a – 3:00p

Tuition

Tuition for this program is $200 (or discounted tuition of $100 for Cornerstone agencies).  Participants are responsible for their own travel expenses and hotel accommodations, if needed.

Attire

Casual business attire is appropriate for the program.

Registration

To register for the program complete the form below and mail your tuition check in the amount of $200 ($100 for Cornerstone agencies). Please include a copy of your registration confirmation or indicate on your check “Make the Most of Client Meetings – June 6”. Send checks payable to Chubb Limited to:

Jessica Albert
Chubb Agency Education
202 Hall’s Mill Road
Building A – 2E
Whitehouse Station, NJ 08889-1600

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Details

Date:
June 6, 2018
Time:
9:00 am - 3:00 pm EDT
Event Categories:
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Venue

Chubb’s Philadelphia Office (PA)
436 Walnut Street
Philadelphia, PA 19106 United States + Google Map