COVID-19 will have a long-lasting and dramatic impact on how and where organizations transact business. Recent research from Gartner predicts that nearly twice as many employees will work remotely permanently post-pandemic compared to pre-pandemic. However, with high-speed data lines, cloud-based platforms, VoIP phone systems, and adaptive customer-friendly websites, there are more ways than ever to effectively support teams, serve clients, and grow revenue in a virtual environment. Is this really the future? Can it save money? How is productivity preserved? What are the human resource issues? This program will introduce concepts, tips and technologies to help position you and your organization for success under new working models.