Our Mission

We are committed to providing innovative, high quality educational opportunities and professional development programs that support the profitable growth of Chubb’s key agents and brokers and Chubb’s strategic goals.

Our Goal

Our Professional Development Academy offerings are designed to address the educational gaps that may exist in the areas of leadership & management, sales & service, and insurance expertise. However, this is only the beginning. It’s not enough to learn something new, the measure of true success is when participants return to the job and do something different.

These learning programs are a success when they impact how agents and brokers do their jobs. Every program is designed to offer practical, pragmatic tools, techniques and strategies and will allow the learner to make an immediate impact on their day-to-day operation.


Meet the Team

Kathleen Overlin

Agency Education Manager

Doris Hoopes

Senior Learning Specialist

Karen Glemming

Senior Learning Specialist

Steven Braybrook

Senior eLearning Specialist

Kathleen Harned

Senior Continuing Education Specialist

Janet Ayers

Learning Coordinator

Jessica Albert

Training & Data Analytics Coordinator

Nicole Cruz

Training & Marketing Associate