In a recent survey of independent insurance agencies, 72% of employees agree that generational differences pose challenges in the workplace. Agencies are experiencing those differences in ways that include:
- Difficulty attracting and retaining young talent
- Young professionals with high potential not achieving that potential
- Younger employees that seem to need more structure, direction and support and managers that are not sure how to provide it.
As more and more Millennials (those born roughly between 1982 and 2004) enter the workforce, generational differences will become a bigger issue for the insurance industry. Millennials have different needs and expectations but they also bring new ideas and skills and the potential to be top performers. Agencies that understand and engage them will be best positioned to tap into their talent. However, managers are perplexed about how to effectively coach Millennials and that has an effect on productivity, and in the long-term, on perpetuation.
Chubb is pleased to present this unique 1 ½ day workshop that will help you better understand Millennials and how to attract, retain and energize them. You will learn skills and tools to effectively coach the Millennials to:
- Increase productivity
- Improve engagement
- Reduce turnover