Summary

This workshop focuses on customized service competencies for insurance firms. Case-learning utilizes scenarios tailored to the client’s business incorporating ‘optimal call’ planning and execution. Business Writing including Email, Managing Priorities, Verbal Communication Skills, Negotiation Skills and Building Credible Business Relationships are integrated into these unique programs.

Program Dates & Registration

There are no upcoming events at this time.

Audience

Account Managers, Account Associates, CSR’s

Duration

1/2 Day

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