Original Air Date: January 11, 2024

Webinar Summary

Working with and leading others who may have different motivations and backgrounds can be challenging. However, embracing diversity leads to more positive outcomes, including better decision-making, innovation, and growth. This session offers a new perspective on workplace relationships, client interactions, and leadership training, specifically focused on working with “people not like you”.

  • You’ll learn why diversity in its many forms at work is important, but why it seems so hard to work with people not like you – and why that makes you normal, not a bad person.
  • Specific tactics will be shared for how employees can succeed in today’s diverse workplace without becoming frustrated by approaches to work that may differ from theirs.
  • For those in leadership positions, or those who aspire to manage and lead others, three key steps to make a diverse team work more cohesively, more productively and enjoyably.
  • The four key words that will transform how you interact with your colleagues and associates in tough situations to get the best outcome.  How to troubleshoot the complex issues and address the “derailers” and naysayers that lurk within every organization and threaten its success.

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Audience

This series is designed for Chubb appointed Agents, Brokers, Management and Agency Staff. There will be a focus on individual impact and leadership at every level.

Faculty

Kelly McDonaldKelly McDonald is a marketing and advertising specialist and considered one of the nation’s top experts in consumer trends, generational differences and leveraging the customer experience. She is the founder of McDonald Marketing, which has twice been named one of the “Top Ad Agencies in the U.S.” by Advertising Age magazine and ranked as one of the fastest-growing independently-owned companies in the U.S. by Inc. Magazine.

Duration

1 hour

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