Summary
Join PRS for virtual learning opportunities from the comfort of your desk! Participants will learn about product updates, new product offerings, services and systems training. Check back often for new topics.
Expand to View Registration Instructions
Registration for live participation is required. To register for any webinar, please follow these steps:
- Log on to @chubb
- Enter userID and password. Don’t have @chubb credentials? Click on “Request Access”
- Once logged in, click on “My Resources”
- Select “Live Webinar Registration” (here you will find our monthly webinar schedule and registration links)
Expand to View Course Descriptions
| Class Name | Description |
| Billing Overview | Learn more about billing options and features that apply to business issued on Chubb products, including Legacy ACE, Legacy Chubb, and ORCA billing and commissions. |
| Catastrophe Planning: Helping Clients Plan and Prepare for the Unexpected | This presentation will provide you with tips and resources to help answer your clients’ questions and help your clients plan and prepare for unexpected catastrophes, including wildfires, hurricanes, earthquakes and tornadoes. |
| Chubb Catastrophe Programs: How We Help Clients, Before, During and After a Catastrophe | This presentation will provide an overview of Chubb’s Wildfire Defense Service, Property Manager Program, and the tools and resources available for agents and clients before, during and after a weather-related catastrophe. |
| Chubb Classic Car 101 | Join us to learn about Chubb’s Classic Car coverages; Why Chubb; our target market, underwriting, claim examples; as well our expertise around classic cars. |
| Chubb Flood Underwriting and Processes (Segment 3 of 3) | Chubb is in the Flood market for the long term. Learn what that means in terms of our approach to underwriting, as well as the processes we have put in place to bring you the best in the business and how to get it done. |
| Chubb Masterpiece Cyber Protection | As insurance professionals, we often focus on risks coming from homes and cars, but it is becoming just as important to help protect your clients from what can come through their Wi-Fi. Learn how you can help protect your clients with optional Masterpiece Cyber Protection. We’ll talk about the online hazards for successful clients and how our product can help. |
| Chubb Masterpiece Equipment Breakdown Coverage | Your clients probably don’t think much about their home equipment until it stops working. Learn how you can help keep their lives running smoothly with optional Masterpiece Equipment Breakdown coverage from Chubb. We’ll provide an overview of coverage options, common loss scenarios, and how Chubb’s product compares to other marketplace options. |
| Chubb Property Manager | Did you know that Chubb Property Manager is available in the following states: AL, CT, DE, FL, GA, LA, MA, MD, MS, NC, NH, NJ, NY, PA, RI, SC, VA, coastal TX counties* and the District of Columbia. Please join us to learn the basics of Chubb Property Manager, as well as recent enhancements, including benefits, eligibility requirements and key steps, drones, and more. *Eligible Coastal Texas Counties: Aransas, Brazoria, Calhoun, Cameron, Chambers, Galveston, Harris, Jackson, Jefferson, Kenedy, Kleberg, Matagorda, Nueces, Refugio, San Patricio, and Willacy. |
| Chubb PRS NEW Service for Water Leak Detection Devices-StreamLabs | During this session, we will introduce you to StreamLabs, a Chubb Company and industry leading manufacturer of smart water leak detection devices. You will learn about StreamLabs’ products, how Chubb PRS and StreamLabs are working together to provide a comprehensive approach to water damage prevention, and how StreamLabs is working with clients to help them proactively install devices or address water related critical requirements. This webinar is a must-attend for anyone who is looking to learn more about StreamLabs, including how they will be working with PRS clients and supporting your efforts to promote awareness for these much needed systems. |
| Chubb Trusted Service Network Powered by handii | Chubb and AURA, Chubb’s approved service Provider, will discuss and share current trends and threats related to Cyber and Identity theft related risks, and guidance on how to effectively mitigate. There will also be a live demo of the identity theft platform/services provided by AURA that Chubb clients have access to. This robust and intuitive platform is designed to predict and prevent cyber and identity theft. |
| Cyber Security and Identity Theft Management-Protecting Your Home and Family | Chubb and AURA, Chubb’s approved service Provider, will discuss and share current trends and threats related to Cyber and Identity theft related risks, and guidance on how to effectively mitigate. There will also be a live demo of the identity theft platform/services provided by AURA that Chubb clients have access to. This robust and intuitive platform is designed to predict and prevent cyber and identity theft. |
| Delivering More for your Clients: Explore our Complimentary and Discounted Services for PRS Clients | This presentation will review the wide range of complimentary and discounted services available for Chubb PRS clients. These offerings provide solutions for client issues while adding value to their insurance program and enhance the overall experience for your clients. |
| Fire Alarm Systems: Products and Best Practices for Protecting Homes | In this webinar, you will learn about the different types of fire alarm components and systems, including the pros and cons of each type of system. You will also learn what Chubb is looking for when a fire alarm is suggested or required for a client’s home. |
| Getting an Accurate Replacement Cost Using Our Home Coverage Cost Tool | Learn more about this powerful tool that when used correctly will give you your client’s replacement cost to their home within minutes. We will walk you through the use of this tool, making the correct selections and some best practices to ensure that you receive the most accurate estimated replacement cost in minutes. |
| Get to Know Chubb Flood System | We have moved Flood in house! Join us to learn how to quote, issue, and access Flood documents in the agent portal. |
| Hurricane and Wildfire Preparedness for our Mutual Clients | Learn how you can help your clients be MORE prepared for when a hurricane or wildfire comes knocking at their doors. Join us as we share ways you can help your clients be more prepared pre-event by providing suggestions and solutions (i.e., ensure they know how to operate garage door manual lever before the power goes out), how can you communicate to your clients intra-event and continue to mitigate and help coordinate CAT responses if available. Then, facilitating your clients post-event with a smooth claims experience – foster resilience and recovery (e.g., don’t place food in the cold/snow if the power goes out). |
| Insuring Watercraft with Chubb Recreational Marine | Learn about Chubb Recreational Marine’s coverage options for boat and yacht owners. |
| Introducing the Chubb Agent Mobile App and Preview the New Agent Portal | Learn the most convenient way to navigate your client information and agency alerts on the go, using the Chubb Agent Mobile App. Also, get a preview of the new Agent Portal; where, in the near future, you can access your client information, start a new quote, endorse a policy, view agency alerts, and much more. |
| Introducing Phase V of Chubb Panorama Auto for the States of AL, AZ, CO, DC, FL, GA, IL, IN, LA, MD, MI, MN, MO, NH, NV, OH, OR, TN, TX, UT & WA | Learn more around the introduction of Panorama tiering, new discounts, territory changes and implementation of verified annual mileage as a rating variable for Masterpiece automobile business in the states of AL, AZ, CO, DC, FL, GA, IL, IN, LA, MD, MI, MN, MO, NH, NV, OH, OR, TN, TX, UT & WA. We will give an overview around our use of annual mileage, how it will better align auto premiums with the risk exposure, and impact on new business and renewals. |
| Legal Entities | Join us as we look at legal entities (ex. Trust, LLC) from a Risk Management perspective. This webinar will cover what they are, how they are used, and how they impact your risk profile. |
| Legal Entities-Watercraft | Join us as we look at legal entities (ex. Trust, LLC) from a Risk Management perspective. This webinar will cover what they are, how they are used, how they impact your risk profile and will be focused mainly on watercraft policies and contracts. |
| Masterclass-Chubb’s Monoline Valuable Articles Business Appetite | Gain a better understanding around Chubb’s appetite for Monoline Valuable Articles business. Chubb’s Fine Art & Valuable Collections Managers Laura Doyle and Tannie Ng will provide an overview of market trends that are impacting the growth of monoline business, our underwriting appetite, and examples of collector profiles. |
| Masterclass-Getting the Hang of It. Art Installation, Shipping and Packing intel from a former Art Handler | This virtual presentation, delivered by our Premier Risk Consultant and Fine Art and Collections Specialist Matthew C. Davis, will take you behind the scenes of fine art and collection transportation and installation with firsthand knowledge gained by decades of working in the industry. With experience installing preserved animals in formaldehyde to hoisting sculptures with helicopters to packing spacesuits and dinosaur fossils and installing multi-million dollar paintings, there is a lot to share. This discussion will explore several key considerations for protecting collections while being transported and displayed. |
| Masterclass-Jewelry and Watch Market Trends & Risk Management | In this virtual presentation, Kristi Cowan, Senior Risk Solutions Consultant and Tannie Ng, Art, Jewelry & Valuable Collections Manager, will discuss key jewelry and watch market trends, collector profiles and tips on how collectors can best protect their collections from the rise in theft and home burglaries. |
| Masterclass-Joan Mitchell: the Artist and Her Market | Join Noelle Valentino, Senior Fine Art & Collections Specialist, for a virtual presentation highlighting the artistic achievements of Joan Mitchell, on the one of the most influential female Abstract Expressionists of her generation. Discover why her distinctive style, established in the 1950s, has rendered her one of the most in-demand artists for today’s collectors and the importance of updated appraisals. |
| Masterclass-Protect Jewelry & Watch Collections | In this webinar, Noelle Valentino, Senior Fine Art & Collections Specialist, Risk Consulting, will join Tannie Ng, Art, Jewelry & Valuable Collections Manager, to discuss the increase in home burglaries and thefts, and how a high security safe and monitored alarm system can help best protect valuable jewelry and watch collections. |
| Masterclass-Risk Management and Collecting Luxury Handbags | Join Noelle Valentino, Senior Fine Art & Collections Specialist, for a virtual presentation highlighting the artistic achievements of Joan Mitchell, on the one of the most influential female Abstract Expressionists of her generation. Discover why her distinctive style, established in the 1950s, has rendered her one of the most in-demand artists for today’s collectors and the importance of updated appraisals. |
| Masterclass-Risk Management for Intergenerational Art Transfer | Your clients may be impacted by “the great wealth transfer”, which will see trillions in financial and tangible assets like art and jewelry change hands over the next 20 years. Join Laura Doyle, SVP and Fine Art & Valuable Collections Product Leader, as she discusses the potential risks associated with the transfer of Valuable Articles, and how your clients can protect inherited collections. |
| Masterclass-Understanding Wildfire | Wildfire is not just an issue for your California clients. It is an issue for clients living in states like CO, ID, MT, TX, FL, just to name a view. Join us for this Masterclass webinar where we discuss wildfire behavior, which homes are most at risk, and steps our clients can take to better protect their homes and properties. |
| Masterclass-Yayoi Kusama: the Artist and Her Market | This virtual lecture delivered by Brenna Duran Chu, Senior Risk Consultant/Fine Art and Collections Specialist, will discuss one of the top-selling living artists according to The Art Basel & UBS Art Market Report 2023, Yayoi Kusama. Learn about why her works continue to captivate a global audience, highlights of her market today and tips on protecting outdoor sculptures and updated appraisals. |
| Masterpiece EZ Quote-Endorsement Processing & User Preference Feature | Join us as we show you the benefits of setting up your own personalized user preferences in the EZ Quote system. We will walk you through the system’s NEW capabilities of endorsement processing, including our new Chubb Flood quoting platform, bringing time savings and ease of doing business with Chubb. |
| Masterpiece EZ Quote-New Business & Endorsements | Learn about our new option for quoting new business and endorsements that you typically would have quoted in Masterpiece Real-Time as well as our new Flood quoting platform. |
| New Business PLS Auto Quoting, Running Reports and Issuing a Policy (KY, SC, HI, VA, NJ, MA) | Learn how to quote auto in the PLS system, run reports, and issue a policy. This course pertains primarily to auto policies in KY, SC, HI, VA, NJ, and MA. |
| Partners In Water Loss Prevention-Chubb Solutions | Learn about effective solutions to water loss. We will discuss common causes of water loss, learn how your client views water damage, and understand the agents unique role in minimizing these losses. We’ll also give you the tools to educate clients on system differences, explain Chubb’s preferred systems solutions, and highlight discounts available. This training will provide you with the confidence to start conversations with your client. (Webinar combines highlights and updates of the previous segment 1 & 2 trainings on water loss). |
| PLS Endorsement Issuance for All LOBs | Learn how to issue home, auto, umbrella, and valuables endorsements, including adding and deleting items or vehicles, and changing deductibles and limits. |
| Preparing Your Boat for a Storm: What to Consider | Join us to learn why storm preparation for watercraft is important, and for general information that will enable you to provide risk management advice and guidance to your clients about protecting their investment in the threat of a storm. |
| Preventative Home Maintenance: Comfort, Convenience, Wellness, Peace of Mind | Over the past few years, home ownership has grown by millions. Homeowners who stayed put invested time and money in home improvements. This presentation will provide a basic overview and talking points for your discussions with your clients to help get them started with an effective and easy preventative home maintenance plan. We will cover benefits of an effective plan and discuss some solutions to help your clients stay on task and mitigate associated risks. |
| Social Inflation | “Social inflation” is a term that describes how claims costs are increasing above general economic inflation. The “social” aspect of the term represents shifting societal and cultural attitudes about who is responsible for absorbing risk (the insurer or the plaintiff). The varying demographic makeup of jury pools, an increasing public distrust of large corporations and high net worth individuals, and the influences of social media and legal marketing can all influence jury verdicts and awards. Nuclear verdicts, generally defined as jury verdicts exceeding $10 million in punitive and compensatory awards, are one of the largest contributors to social inflation. |
| Recreational Marine EZ Quote and the ORCA System | Learn how easy it is to quote watercraft exposures in the EZ Quote/ORCA system. We’ll go through how to launch and navigate ORCA, input a full or EZ quote, compare quotes and coverage options, bind coverage, and issue the policy, as well as where to find new products, FAQs, and additional training opportunities. |
| The Biggest Risks Facing Today’s Smart Home | In this presentation, we will explore some of the biggest risks facing smart home users. We will discuss system and network vulnerabilities and threats and then provide some solutions and resources so that you can help your clients prepare to face these challenges in the marketplace. |
| Top Ten Claim Scenarios | In this webinar, we will discuss the top ten claim scenarios that your client should have coverage for. Join us and let’s do the countdown together. |
| Understanding Flood Elevations Certificates (Segment 1 of 3) | Learn the basics of flood elevation certificates, such as where to find information, what each section means and the most commonly used terms in the industry. This segment will help you gain a better understanding of how to read elevation certificates and how they are used to help measure flood risk. |
| Understanding Flood Risk and the Chubb Flood Product (Segment 2 of 3) | This segment focuses on demystifying Flood coverage and delving into why it is such an important consideration for every client. With weather events on the rise, you may be faced with more questions concerning Flood and in many, if not all cases, proactively adding flood conversations to your daily interaction with your valued clients. Learn ‘Why Chubb Flood’ for your successful Chubb clients, what makes the coverage offer unique, and best practices and stories to convey its value to your valued clients. |
| Understanding Replacement Cost | This webinar covers how replacement cost differs from market value and assessed value; the primary drivers of replacement cost including the age of a home and special features; how Chubb values Course of Construction and Condo risks; how new construction differs from reconstruction; and understanding how to estimate coverage for a client’s home when quoting. |
| Water Damage is the #1 Cause of Loss for Condo/Co-ops | If you have Condo/Co-op business, we want to invite you to join Chubb’s Risk Consulting team for a webcast that features important updates, including information on how point-of-leak sensors can help protect your clients’ condos and co-ops, new available credit for clients who install point-of-leak sensors, and an overview of some recently revised underwriting guidelines. Learn about Chubb’s research which resulted in vetting three preferred vendors who can provide quality point-of-leak sensors and customer experience. |
| Why Sell Flood | Please join us for this NEW Flood webinar as we share claims examples, the need for Flood coverage, as well as reviewing our Chubb enhanced Flood coverages vs. the NFIP. |
| Working with the Chubb E&S Team | E&S is here to stay! Let us share with you how we have been building out our Chubb Custom Solutions team. We will focus on reviewing the market, our strategies and underwriting approach, workflows and so much more! |
Expand to View Details (Audience, etc.)
Audience
Agents, brokers and other personnel who want to enhance their knowledge of Chubb products, services and systems.
Faculty
Instructors and subject matter experts will vary based upon topic.
Tuition
Webinars are offered free of charge to Chubb agents and brokers and their select clients.
Continuing Education Credit
Please note that webinars are NOT approved for CE credits.
Registration for live participation is required.
To register for any webinar, please follow these steps:
- Log on to @chubb
- Enter userID and password. Don’t have @chubb credentials? Click on “Request Access”
- Once logged in, click on “My Resources”
- Select “Live Webinar Registration” (here you will find our monthly webinar schedule and registration links)
Upcoming Schedule
Please note, due to system upgrades/changes, we will not be resuming our regular training schedule until February 2025. Please look for our February training schedule to be posted on/around January 15. Thank you for your continued interest in our Agent Training webinars.