Summary

Join PRS for virtual learning opportunities from the comfort of your desk! Participants will learn about product updates, new product offerings, services and systems training. Check back often for new topics.

Expand to View Registration Instructions

Registration for live participation is required. To register:

  1. Scroll through the available offerings and find a webinar that you would like to attend.
  2. Click REGISTER link located in the far right column of the selected webinar row.
  3. Complete the Registration Information and click Register.
    Note: Registration works best from a computer as mobile devices/ipads/tablets are not well supported by the Webex platform.
  4. Once registered, you will receive an email from sender “messenger@webex.com”. Please be sure to add the webinar to your calendar program by clicking on the link located at the bottom of this email. If you don’t receive the email from WebEx, please check your junk/spam folder.
  5. When joining the webinar, please elect to use the “Call Me” feature so that WebEx calls you and will automatically connect you to the session.
  6. Contact prsagenttraining@chubb.com with any technical issues.

Expand to View Course Descriptions

Course Name Description
@Chubb Training Learn more about important tools on the @Chubb website, such as My Alerts, My Policies, My Clients and My Resources. Discover how each section of the website can help you grow and manage your client more efficiently.
Billing Overview Learn more about  billing options and features that apply to business issued on Chubb products, including Legacy ACE, Legacy Chubb, and ORCA billing and commissions.
California Auto and Excess Contract Updates Learn more about the upcoming changes to the California Masterpiece®  and Platinum Portfolio® Auto and Excess products. Find out how you can help your customers have the broadest possible coverage and a smooth renewal.
California Contract Updates Learn more about the upcoming changes to the California Masterpiece Homeowner and the Masterpiece and Platinum Portfolio VAC products. Find out how you can help your customers have the broadest possible coverage.
Chubb Coverage Select Masterpiece products from Chubb have long been the gold standard of coverage for affluent customers, but we also offer an array of coverages to choose from to tailor existing coverage as never before.  Learn about coverage extensions for children away at school, relatives in assisted living care facilities, rebuilding “green”, and more.
Chubb Flood Underwriting and Processes Chubb is in the Flood market for the long term.  Learn what that means in terms of our approach to underwriting, as well as the processes we have put in place to bring you the best in the business and how to get it done.
Chubb Masterpiece Cyber Protection As insurance professionals, we often focus on risks coming from homes and cars, but it is becoming just as important to help protect your clients from what can come through their Wi-Fi. Learn how you can help protect your clients with optional Masterpiece Cyber Protection. We’ll talk about the online hazards for successful clients and how our product can help.
Chubb Masterpiece: Auto/Excess Business Learn how to quote auto and excess liability policies in the Masterpiece Real Time system, including how to rate, insert general notes, access Quote Proposal to print or email, answer Underwriting questions, and either issue or save the quote.
Chubb Masterpiece: Endorsements (All LOBs) Learn how to endorse an existing policy in our Masterpiece Real Time system, such as adding a secondary location, changing a deductible, adding credits or a mortgagee company, and adding valuable articles coverage. We’ll also go over how to make changes to an auto policy, including adding and deleting a driver or vehicle.
Chubb Masterpiece: Home/VAC Business Learn how to quote homeowners and valuable articles coverage in the Masterpiece Real Time system, including rating, adding general notes, accessing Quote Proposal to print or email, understanding the premium detail rating screen, and how to issue or save the quote.
Chubb Mobile App Learn all about the Chubb Mobile App and how it can help your clients streamline their insurance experience. You’ll see how to download the app, log in, and access tools such as quick pay, billing, our Catastrophe Services Center, enroll in Wildfire Defense Services, access policy and coverage details, home assessment reports, paperless billing, and manage claims.
Chubb Paperless Enrollment/eSignature Learn how to enroll your clients in Paperless Policy Delivery (formerly ePolicy) using the Policy Admin System, how they can do it themselves in the Chubb Client Portal, and how the eSignature process works once they’re enrolled.
Chubb Property Manager Update Learn the basics of Chubb Property Manager, as well as recent enhancements, including benefits, eligibility requirements and key steps, drones, and more.
Chubb Yacht Policy Migration In 2019, we will begin aligning our remaining Chubb watercraft renewals to the new Masterpiece products. Please note, these charges only apply to Chubb pre-acquisition Masterpiece Yacht contracts (policy numbers beginning with 3 or 7).
Client Services Learn about the complimentary and optional services your clients can access to assist them before, during, and after a loss. You’ll discover tools to help clients manage their policies, such as the Chubb Mobile App and ePolicy, as well as resources to help them stay safe, such as Wildfire Defense and Hurricane Assistance.
Customer Portal Learn what is available for your clients on the Chubb portal, including how to make a payment, consolidate bills, receive text alerts, manage claims, and use the Chubb Mobile App.
Establishing Replacement Cost How does our Risk Consulting team develop our mutual clients’ replacement costs so that you can better position the appraisal process with your clients? Webinar also includes: review of the replacement cost matrix and factors, plus how to utilize the Home Valuator Tool effectively.
IL Condo/Co-op Updates Learn more about the upcoming changes to the IL condo/co-op product.  Find out how you can help your clients have the broadest possible coverage, protection from contract limitations, and insurance to value.
Insuring Watercraft with Chubb Recreational Marine Learn about Chubb Recreational Marine’s coverage options for boat and yacht owners.
Introducing Masterpiece Coverage Adjustments for New Jersey Risks At Chubb, we look for ways to do more for our clients and we wanted to inform you of a new range of options you can offer on risks to customize their coverage based on their unique needs. Learn more about the option to increase coverage for clients in the following areas: Increased Homeowner or Unit Assessments, Increased Landscaping, Increased Business Property, Greenwise Upgrade Coverage, Student Additional Living Expenses Coverage and Assisted Living Care Coverage.  We recognize there isn’t just one type of Chubb client. We know that certain clients may benefit from more flexibility in choosing their coverage options. Masterpiece Coverage Adjustments are new coverage options that may be right for clients who are comfortable limiting select areas of coverage for a premium adjustment – like those with a second or seasonal home that may have different protection needs, such as: Limitation of coverage for matching, Limited Rebuilding to code and Additional living expenses, Limitation of coverage for roof surfaces or increase the Water Back-Up Deductible.
Introduction to Chubb at the Wheel App and Teen Driving Resource Center Learn more about the app functionality and how it can help teens become better, safer drivers.  We now also have helpful tips, articles, and other information about teen driver risks that can help parents develop good driving behaviors in the their teenagers.
Introduction to HomeZada Digital Home Management Solution Learn more about the HomeZada’s complete digital home management solution – its functionality and how it can help your clients become more aware of their home; its contents; how to take care of it and how to improve it! HomeZada’s Elizabeth Dodson will  give a 30-minute demo focusing primarily on inventory and maintenance as well as highlighting projects and the finance functionality.
Lifecycle of a Home Assessment Learn more about the timeline of the home assessment process – how and what information do we share with you, our partners.  Plus how, when and what information do we share with our mutual clients.
New Business PLS Auto Quoting, Running Reports and Issuing a Policy (KY, SC, HI, VA, NJ, MA) Learn how to quote auto in the PLS system, run reports, and issue a policy. This course pertains  primarily to auto policies in KY, SC, HI, VA, NJ, and MA.
Partners In Prevention Join us as we discuss the most common causes of water loss, the technology available to prevent water damage, discounts available and tips to start the conversation about installing a water shut-off device with your clients.
PLS Endorsements (All LOBs): Quote, Print, and Issue Learn how to issue home, auto, umbrella, and valuables endorsements, including adding and deleting items or vehicles, and changing deductibles and limits.
Recreational Marine EZ Quote and the ORCA System Learn how easy it is to quote watercraft exposures in the EZ Quote/ORCA system. We’ll go through how to launch and navigate ORCA, input a full or EZ quote, compare quotes and coverage options, bind coverage, and issue the policy, as well as where to find new products, FAQs, and additional training opportunities.
The Language of Insuring Successful Families and Individuals Chubb is actively investing in ways to help our independent agents and brokers grow their business via our language study results.  Join Melissa Fleming, as we uncover key insights from our language research. By changing the words we use to speak to our mutual clients, we will build better relationships and allow us all to retain and win more business.
Understanding Flood Elevations Certificates Learn the basics of flood elevation certificates, such as where to find information, what each section means and the most commonly used terms in the industry. This segment will help you gain a better understanding of how to read elevation certificates and how they are used to help measure flood risk.
Understanding Flood Risk and the Chubb Flood Product This segment focuses on demystifying Flood coverage and delving into why it is such an important consideration for every client.  With weather events on the rise, you may be faced with more questions concerning Flood and in many, if not all cases, proactively adding flood conversations to your daily interaction with your valued clients.  Learn ‘Why Chubb Flood’ for your successful Chubb clients, what makes the coverage offer unique, and best practices and stories to convey its value to your valued clients.
Wildfire Defense Services Update Learn the basics of Wildfire Defense Services, as well as program benefits, fire basics, recent enhancements, eligibility requirements, and learnings from the 2018 Fires.

Expand to View Details (Audience, etc.)

Audience

Agents, brokers and other personnel who want to enhance their knowledge of Chubb products, services and systems.

Faculty

Instructors and subject matter experts will vary based upon topic.

Tuition

Webinars are offered free of charge to Chubb agents and brokers and their select clients.

Continuing Education Credit

Please note that webinars are NOT approved for CE credits.

Upcoming Schedule & Registration Links

August

Date Topic Time (Eastern Time) Registration
Aug 28 Chubb Masterpiece: Auto/Excess Business 11:00 AM-Noon REGISTER

September

Date Topic Time (Eastern Time) Registration
Sep 03 Client Services 2:00-2:30 PM REGISTER
Sep 04 Chubb Masterpiece: Home/VAC Business 2:00-3:00 PM REGISTER
Sep 05 @Chubb Training 2:00-2:30 PM REGISTER
Sep 10 Understanding Flood Elevations Certificates 2:00-2:45 PM REGISTER
Sep 11 Chubb Masterpiece: Auto/Excess Business 2:00-3:00 PM REGISTER
Sep 11 New Business PLS Auto Quoting, Running Reports and Issuing a Policy (KY, SC, HI, VA, NJ, MA) 1:00-2:00 PM REGISTER
Sep 12 Billing Overview 2:00-3:00 PM REGISTER
Sep 12 Customer Portal 2:00-2:30 PM REGISTER
Sep 12 Establishing Replacement Cost 2:00-3:00 PM REGISTER
Sep 17 Understanding Flood Risk and the Chubb Flood Product 2:00-2:45 PM REGISTER
Sep 17 Chubb Mobile App 2:00-2:30 PM REGISTER
Sep 17 PLS Endorsements (All LOBs): Quote, Print, and Issue 2:00-3:00 PM REGISTER
Sep 18 NEW-Chubb Property Manager Update 1:00-2:00 PM REGISTER
Sep 18 Introduction to HomeZada Digital Home Management Solution 2:00-3:00 PM REGISTER
Sep 18 Chubb Masterpiece: Home/VAC Business 11:00 AM-Noon REGISTER
Sep 19 NEW-Wildfire Defense Services Update 2:00-3:00 PM REGISTER
Sep 19 NEW-Introducing Masterpiece Coverage Adjustments for New Jersey Risks 2:00-3:00 PM REGISTER
Sep 19 Chubb Paperless Enrollment/eSignature 2:00-2:30 PM REGISTER
Sep 19 Recreational Marine EZ Quote and the ORCA System 2:00-2:45 PM REGISTER
Sep 19 Lifecycle of a Home Assessment 1:00-2:00 PM REGISTER
Sep 24 Chubb Flood Underwriting and Processes 2:00-2:45 PM REGISTER
Sep 24 Insuring Watercraft with Chubb Recreational Marine 2:00-3:00 PM REGISTER
Sep 25 Partners In Prevention 2:00-3:00 PM REGISTER
Sep 26 Introduction to Chubb at the Wheel App and Teen Driving Resource Center 2:00-3:00 PM REGISTER
Sep 26 Chubb Masterpiece Cyber Protection 1:00-1:45 PM REGISTER
Sep 26 The Language of Insuring Successful Families and Individuals 2:00-2:45 PM REGISTER
Sep 26 Billing Overview 2:00-3:00 PM REGISTER
Sep 26 Customer Portal 2:00-2:30 PM REGISTER
Need help or have questions? email:

PRSAgentTraining@Chubb.com