Summary

Join PRS for virtual learning opportunities from the comfort of your desk! Participants will learn about product updates, new product offerings, services and systems training. Check back often for new topics.

Expand to View Registration Instructions

Registration for live participation is required. To register for any webinar, please follow these steps:

  • Log on to @chubb
  • Enter userID and password. Don’t have @chubb credentials? Click on “Request Access”
  • Once logged in, click on “My Resources”
  • Select “Live Webinar Registration” (here you will find our monthly webinar schedule and registration links)

Expand to View Course Descriptions

Course Name Description
Art Market Trends and Risk Management Learn more about trends in the current art market and steps your clients can take to protect and manage their collections.
Billing Overview Learn more about  billing options and features that apply to business issued on Chubb products, including Legacy ACE, Legacy Chubb, and ORCA billing and commissions.
Chubb Flood Underwriting and Processes (Segment 3 of 3) Chubb is in the Flood market for the long term.  Learn what that means in terms of our approach to underwriting, as well as the processes we have put in place to bring you the best in the business and how to get it done.
Chubb Masterpiece Cyber Protection As insurance professionals, we often focus on risks coming from homes and cars, but it is becoming just as important to help protect your clients from what can come through their Wi-Fi. Learn how you can help protect your clients with optional Masterpiece Cyber Protection. We’ll talk about the online hazards for successful clients and how our product can help.
Chubb Masterpiece Equipment Breakdown Coverage Your clients probably don’t think much about their home equipment until it stops working. Learn how you can help keep their lives running smoothly with optional Masterpiece Equipment Breakdown coverage from Chubb. We’ll provide an overview of coverage options, common loss scenarios, and how Chubb’s product compares to other marketplace options.
Chubb Masterpiece: Auto/Excess Business Learn how to quote auto and excess liability policies in the Masterpiece Real Time system, including how to rate, insert general notes, access Quote Proposal to print or email, answer Underwriting questions, and either issue or save the quote.
Chubb Masterpiece: Endorsements (All LOBs) Learn how to endorse an existing policy in our Masterpiece Real Time system, such as adding a secondary location, changing a deductible, adding credits or a mortgagee company, and adding valuable articles coverage. We’ll also go over how to make changes to an auto policy, including adding and deleting a driver or vehicle.
Chubb Masterpiece: Home/VAC Business Learn how to quote homeowners and valuable articles coverage in the Masterpiece Real Time system, including rating, adding general notes, accessing Quote Proposal to print or email, understanding the premium detail rating screen, and how to issue or save the quote.
Chubb Property Manager Update Learn the basics of Chubb Property Manager, as well as recent enhancements, including benefits, eligibility requirements and key steps, drones, and more.
Client Services Learn about the complimentary and optional services your clients can access to assist them before, during, and after a loss. You’ll discover tools to help clients manage their policies, such as the Chubb Mobile App and ePolicy, as well as resources to help them stay safe, such as Wildfire Defense and Hurricane Assistance.
Customer Portal Learn what is available for your clients on the Chubb portal, including how to make a payment, consolidate bills, receive text alerts, manage claims, and use the Chubb Mobile App.
Establishing Replacement Cost How does our Risk Consulting team develop our mutual clients’ replacement costs so that you can better position the appraisal process with your clients? Webinar also includes: review of the replacement cost matrix and factors, plus how to utilize the Home Valuator Tool effectively.
Home of the Future This course will review the emerging trends,  including smart home technology and IoT ,which are prevalent in the homes of high net worth families. We will review the vulnerabilities that these trends may present, as well as provide some solutions for you to provide to your customers so that they can effectively manage these concerns.
Insuring Watercraft with Chubb Recreational Marine Learn about Chubb Recreational Marine’s coverage options for boat and yacht owners.
Introduction to Catastrophe Tracker Learn how to use Chubb’s Catastrophe Tracker that will allow you to view Masterpiece and Platinum Portfolio home locations that may be in the path of major CAT events.
Introduction to Chubb at the Wheel App and Teen Driving Resource Center Learn more about the app functionality and how it can help teens become better, safer drivers.  We now also have helpful tips, articles, and other information about teen driver risks that can help parents develop good driving behaviors in the their teenagers.
Introduction to HomeZada Digital Home Management Solution Learn more about the HomeZada’s complete digital home management solution – its functionality and how it can help your clients become more aware of their home; its contents; how to take care of it and how to improve it! HomeZada’s Elizabeth Dodson will  give a 30-minute demo focusing primarily on inventory and maintenance as well as highlighting projects and the finance functionality.
Introducing the Chubb Agent Mobile App and Preview the New Agent Portal Learn the most convenient way to navigate your client information and agency alerts on the go, using the Chubb Agent Mobile App. Also, get a preview of the new Agent Portal; where,  in the near future, you can access  your client information, start a new quote, endorse a policy, view agency alerts, and much more.
Jewelry & Watch Market Trends and Risk Management Learn more about trends in the current jewelry & watch market and tips on how your clients can better protect and manage their collections.
Lifecycle of a Home Assessment Learn more about the timeline of the home assessment process – how and what information do we share with you, our partners.  Plus how, when and what information do we share with our mutual clients.
Masterclass–How P&C Insurance Fits Into the Wealth Management Process (Segment 2 of 3) This webinar explains the wealth management process, reviews the different types of client touchpoints and provides business development strategies for P&C agents to implement in their practices.
Masterclass-The World of Wine and Spirits: Market Trends and Fraud Stephanie McNeil and Maggie Reynolds, candidates for Certified Specialists of Wine and Senior Fine Art & Collection Specialists, will demystify the market for wine and spirits, providing an overview of collecting trends, sale venues and industry roles. You will learn how collectors establish cellars of fine wines and why whiskey has taken the market by storm.
Masterclass-Drink It or Keep It: How to Properly Preserve Wine and Spirits Join Stephanie McNeil and Maggie Reynolds, candidates for Certified Specialists of Wine and Senior Fine Art & Collection Specialists, as they look at how client profiles and collecting habits can influence location and construction of wine cellars, tasting rooms and spirits displays.
Masterclass-Uncorked: Protecting Wine and Spirit Collections Stephanie McNeil and Maggie Reynolds, candidates for Certified Specialists of Wine and Senior Fine Art & Collection Specialists, will highlight important factors for protecting wine versus spirits and explore considerations for proper packing, transit, inventory and both on and off-site storage.
Masterpiece Coverage Adjustment Option Now Available in AZ, CO, CT, GA, IL, LA, ME, MN, MO, NJ, OH, TN and VA At Chubb, we look for ways to do more for our clients and we wanted to inform you of a new range of options you can offer on risks to customize their coverage based on their unique needs. Learn more about the option to increase coverage for clients in the following areas: Increased Homeowner or Unit Assessments, Increased Landscaping, Increased Business Property, Greenwise Upgrade Coverage, Student Additional Living Expenses Coverage and Assisted Living Care Coverage.  We recognize there isn’t just one type of Chubb client. We know that certain clients may benefit from more flexibility in choosing their coverage options. Masterpiece Coverage Adjustments are new coverage options that may be right for clients who are comfortable limiting select areas of coverage for a premium adjustment – like those with a second or seasonal home that may have different protection needs, such as: Limitation of coverage for matching, Limited Rebuilding to code and Additional living expenses, Limitation of coverage for roof surfaces or increase the Water Back-Up Deductible.
New Business PLS Auto Quoting, Running Reports and Issuing a Policy (KY, SC, HI, VA, NJ, MA) Learn how to quote auto in the PLS system, run reports, and issue a policy. This course pertains  primarily to auto policies in KY, SC, HI, VA, NJ, and MA.
Partners In Prevention (Segment 1 of 3) – The Problem and Causes Join us as we discuss the most common causes of water loss, why it is a growing problem that must be addressed, learn how your client views water damage, and understand the agents unique role in minimizing these losses in a meaningful way. We will also highlight discounts available. This webinar has been updated to include new UW guidelines.
Partners in Prevention (Segment 2 of 3) – The Solutions Learn more about flow-based water shut-off valve systems and why they are superior to water sensor systems. We’ll also give you the tools to educate clients on the system differences and explain Chubb’s preferred systems solution. This segment is the most technical of the three, providing you with the confidence to start conversations with your client.  This webinar has been updated to include new UW guidelines.
Partners In Prevention (Segment 3 of 3) – Successful Client Conversations Join us as we role play different conversations brokers/agents may need to have with their clients around installing a flow-based shut off system, post loss, pre-loss, new business etc. Plus answers to the most frequently asked questions, as well as best practices to help your clients adjust to their new system.
PLS Endorsements (All LOBs): Quote, Print, and Issue Learn how to issue home, auto, umbrella, and valuables endorsements, including adding and deleting items or vehicles, and changing deductibles and limits.
PRS Farm and Ranch Capabilities and Referral Process Explains the PRS appetite for Farm and Ranch exposure, our relationship with the Commercial Farm and Ranch team, and the referral process to access the Farm and Ranch team.
Recreational Marine EZ Quote and the ORCA System Learn how easy it is to quote watercraft exposures in the EZ Quote/ORCA system. We’ll go through how to launch and navigate ORCA, input a full or EZ quote, compare quotes and coverage options, bind coverage, and issue the policy, as well as where to find new products, FAQs, and additional training opportunities.
Masterclass-The Language of Insuring Successful Families and Individuals Chubb is actively investing in ways to help our independent agents and brokers grow their business via our language study results.  Join Melissa Fleming, as we uncover key insights from our language research. By changing the words we use to speak to our mutual clients, we will build better relationships and allow us all to retain and win more business.
Masterclass-The Great Wealth Migration Join Joanna McNamara, Head of Partnerships, Personal Risk Services, and Bill Fulton, Head of The Kinder Institute at Rice University, as they discuss pandemic short- and long-term trends for successful individuals and families and how to maximize the opportunity.
Tips on How to Use Our Marketing Center to Help Service Your Clients and Grow Your Business Melissa Fleming, Director of Product and Channel Marketing, will take you through the Agent Marketing Center. Melissa will provide tips on how to use the site, discover new content, and discuss three ways you can market to your clients and prospects using material found on our website.
Understanding Flood Elevations Certificates (Segment 1 of 3) Learn the basics of flood elevation certificates, such as where to find information, what each section means and the most commonly used terms in the industry. This segment will help you gain a better understanding of how to read elevation certificates and how they are used to help measure flood risk.
Understanding Flood Risk and the Chubb Flood Product (Segment 2 of 3) This segment focuses on demystifying Flood coverage and delving into why it is such an important consideration for every client.  With weather events on the rise, you may be faced with more questions concerning Flood and in many, if not all cases, proactively adding flood conversations to your daily interaction with your valued clients.  Learn ‘Why Chubb Flood’ for your successful Chubb clients, what makes the coverage offer unique, and best practices and stories to convey its value to your valued clients.
Wildfire Defense Services Update Did you know that Chubb Wildfire Defense Services are available in the following  states; AZ, CA, CO, FL, GA, ID, MT, ND, NM, NV, OK, OR, SC, SD, TN, TX, UT, WA and WY.  Please join us to learn the basics of Wildfire Defense Services, as well as program benefits, fire basics, recent enhancements, eligibility requirements, and learnings from the 2018 Fires.

Expand to View Details (Audience, etc.)

Audience

Agents, brokers and other personnel who want to enhance their knowledge of Chubb products, services and systems.

Faculty

Instructors and subject matter experts will vary based upon topic.

Tuition

Webinars are offered free of charge to Chubb agents and brokers and their select clients.

Continuing Education Credit

Please note that webinars are NOT approved for CE credits.

Registration for live participation is required.

To register for any webinar, please follow these steps:

  • Log on to @chubb
  • Enter userID and password. Don’t have @chubb credentials? Click on “Request Access”
  • Once logged in, click on “My Resources”
  • Select “Live Webinar Registration” (here you will find our monthly webinar schedule and registration links)

Upcoming Schedule

April

Date Class Name Time (Eastern)
04/02/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/05/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/06/2021 Client Services 2:00-2:30 PM
04/06/2021 Understanding Flood Elevations Certificates (Segment 1 of 3) 2:00-2:45 PM
04/07/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/07/2021 New Business PLS Auto Quoting, Running Reports and Issuing a Policy (KY, SC, HI, VA, NJ, MA) 2:00-3:00 PM
04/07/2021 UPDATED -Partners In Water Loss Prevention-The Problem and Causes (Segment 1 of 3) 2:00-3:00 PM
04/07/2021 Chubb Masterpiece: Home/VAC Business 11:00AM-12:00PM
04/08/2021 Billing Overview 2:00-3:00 PM
04/08/2021 Customer Portal 2:00-2:30 PM
04/09/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/12/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/13/2021 Understanding Flood Risk and the Chubb Flood Product (Segment 2 of 3) 2:00-2:45 PM
04/14/2021 Chubb Masterpiece: Auto/Excess Business 2:00-3:00 PM
04/14/2021 PLS Endorsement Issuance for All LOBs 2:00-3:00 PM
04/14/2021 Introduction to HomeZada – Learn more about how to engage and support your customers with home management apps. 2:00-3:00 PM
04/14/2021 Wildfire Defense Services Update 2:00-3:00 PM
04/14/2021 UPDATED-Partners In Water Loss Prevention-The Solutions (Segment 2 of 3) 2:00-3:00 PM
04/14/2021 Insuring Watercraft with Chubb Recreational Marine 2:00-3:00 PM
04/14/2021 NEW-Chubb Masterpiece Cyber Protection 3:00-3:45 PM
04/15/2021 Recreational Marine EZ Quote and the ORCA System 2:00-2:45 PM
04/16/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/19/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/20/2021 Home of the Future 1:00-1:30 PM
04/20/2021 Chubb Flood Underwriting and Processes (Segment 3 of 3) 2:00-2:45 PM
04/21/2021 Chubb Masterpiece: Home/VAC Business 2:00-3:00 PM
04/21/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/21/2021 UPDATED-Partners In Water Loss Prevention-Successful Client Conversations (Segment 3 of 3) 2:00-3:00 PM
04/22/2021 Masterclass-The Language of Insuring Successful Families and Individuals 2:00-2:45 PM
04/22/2021 Billing Overview 2:00-3:00 PM
04/26/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/27/2021 Introduction to Chubb at the Wheel App and Teen Driving Resource Center 2:00-2:30 PM
04/27/2021 Chubb Masterpiece Endorsements 2:00-3:00 PM
04/28/2021 Chubb Masterpiece: Auto/Excess Business 11:00AM-12:00PM
04/28/2021 NEW-Disaster Preparedness Planning (For Our Mutual Clients) 1:00-1:45 PM
04/28/2021 NEW-Introducing the Chubb Agent Mobile App and Preview the New Agent Portal 2:00-3:00 PM
04/28/2021 Establishing Replacement Cost 2:00-3:00 PM
04/28/2021 NEW-Chubb Masterpiece Equipment Breakdown Coverage 3:00-3:30 PM
Need help or have questions? email:

PRSAgentTraining@Chubb.com