Projections indicate that the property & casualty insurance market will continue to be to be impacted by a number of factors including persistent low interest rates, inadequate pricing, and rising claim frequency and severity in a number of key lines. This reality can require difficult conversations with clients who may not appreciate the complex underlying market forces that drive the need for rate adequacy. In this program you’ll learn a two-pronged approach for the rate conversation that combines data, trends and market analysis with techniques for confidently managing difficult conversations.

Program Dates & Registration


  • The drivers behind P&C and Financial Lines insurance market rate pressure in 2019
  • Macroeconomic, geopolitical and regulatory environment impact
  • Analysis of key market indicators, claim patterns, and loss trends
  • Navigating complex or uncomfortable topics with confidence and skill
  • How to overcome resistance during a difficult conversation
  • Focusing on the needs of clients and organizing content effectively


Chubb appointed agents, brokers and client facing personnel.


Bob Hartwig, Ph.D., CPCU
Clinical Associate Professor of Finance, Risk Management & Insurance | Darla Moore School of Business, University of South Carolina

Sean Romanoff
Sean is a Senior Consultant with Exec|Comm and consults with a wide variety of clients spanning insurance, professional services, technology, and banking & finance. He trains and coaches people to improve the way they present, sell, write for business, and influence others.


Gleacher Center
450 North Cityfront Plaza Dr.
Classroom 200
Chicago, IL 60611


July 10, 2019
Choose your session
AM Session | 9:00am-11:30am
PM Session | 1:00pm-3:30pm

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Program Information Request