Original Air Date: Oct. 22, 2015

Webinar Summary

Business Context

All of us know that a strong message is a key to sales success. You want a message that resonates with clients – and expresses the value you bring. Those words are sticky – and lead to more business.

Challenge & Solution

Although all of us wish to speak the language of value, most of us don’t understand the factors that impact the way clients see us. Ask yourself: Does your client see you as a strictly transactional provider that offers little value beyond price? Or does your client reach out to you for insight before making important insurance and financial decisions?

This webcast helps you rethink how you share information with clients, as well as how you talk about what you do. With a better understanding of how to communicate your value, you can shift your client relationships so you’re more likely to be seen as the coveted “trusted advisor.”


Access to archived webinar recordings is FREE for Chubb Agents, Brokers and select Clients!

Please log in or create an account to view the replay.

Log InCreate an Account


After this webcast, you will:

  • Understand the three levels of client relationships.
  • Analyze the status of your existing client relationships.
  • Communicate value to new clients from the start.
  • Learn the qualities of a powerful message.
  • Develop specific messages for different clients.
  • Learn how to practice your message effectively.


Commercial and Personal Lines agents and brokers will benefit from our webinar presentation.


Sean Romanoff


Approximately one hour

Information Request

Program Information Request