Effective communications are essential to business success. People expect swift responses today, using electronic devices to aid those exchanges. However, without eye contact and body language, some messages may be misinterpreted. This course is designed to improve e-writing and overall written communication skills. Attendees will evaluate their actual emails for effective subject lines and clear purpose. The course also includes ‘the most common errors in business writing today’ and best practices for hand-held devices.

Program Dates & Registration


All employees


3 Hours

Information Request

Program Information Request