Good communication is one of the most valued skills in the workplace. Effective listening is crucial to communicating productively inside the organization and meeting the competitive challenges outside the organization. It is estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications. The biggest factor contributing to such miscommunication is our listening approach. Behavioral research shows that people listen with a preferred listening approach.
Attendees will receive a personalized report about their listening style. They will participate in activities that help them to use other listening styles to create more effective communications within their teams and with external partners.