Original Air Date: Sept. 19, 2017

Webinar Summary

What does it mean to be accountable? Do you demonstrate accountability in your role? How can you be more accountable for your results? Learn the answers to these questions and more in this engaging presentation. In this program you will:

  • Define accountability and its significance to your particular role
  • Identify the importance of delivering high quality, timely work and its impact
  • Demonstrate how to accept responsibility for decisions made and actions taken no matter the outcome
  • Define effectiveness and its significance to the organization
  • Learn a tool for assessing your own strengths and developmental areas
  • Apply active listening skills when receiving feedback on performance
  • Set personal SMART goals to achieve new and better results
  • Identify methods to source solutions for changing behavior based on feedback received

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Audience

This webinar is designed for Chubb agents and brokers who are interested in how accountability and ownership can impact their effectiveness, business results, and personal growth.

Faculty

Patricia Pippert is president and founder of P2 Enterprises, providing high-quality training design, delivery, and coaching around topics in professional and management development. She blends her background as a stage and TV actress with 25+ years in business to design and deliver fun and dynamic training programs in order to help businesses achieve their productivity goals.

Duration

Approximately one hour

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