Summary

This workshop begins with an attendee pre-class assignment to identify the core responsibilities of their role and how their time is allocated each week (i.e., administration, customer service, claims processing, marketing/ placement, underwriting fact-gathering and decision-making and closing renewals and new business). Upon completion of this workshop, the attendee will be able to identify time-wasters interrupting daily productivity, deploy tips for setting priorities, set goals to improve concentration, say ‘no’ professionally and create a personal action plan.

Program Dates & Registration

Audience

Service, Operations and Claims Staff

Duration

1/2 Day

Information Request

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