Webinar Summary The impact of unconscious bias can be especially pronounced in the fast-paced and dynamic insurance industry. In this session, participants will receive a detailed and practical overview of the concept, including a working definition and exploration of common forms. Attendees will gain a deeper understanding of how unconscious bias manifests in the insurance environment and techniques for mitigating its harmful effects. By the end of this session, participants will be equipped with a...

Webinar Summary Unconscious bias can have a profound effect on an insurance professional’s interactions with clients and business partners, even potentially harming the overall reputation of the organization. To ensure that producers and agency staff are working with an inclusive mindset, this informative session will examine the impact of unconscious bias on successful communication within the insurance industry. Participants will be provided with actionable steps to integrate an inclusive perspective into their operations and build...

Webinar Summary Microaggressions can be exhibited through our actions and communication towards others, and can have a significant impact on workplace culture. In order to better understand and address these harmful behaviors, this session will explore microaggressions in-depth. Participants will examine what microaggressions are, how they manifest, and their specific impact on the insurance industry. The session will also cover practical strategies for addressing and mitigating microaggressions within the workplace. By the end of this...

Webinar Summary Effective leaders are the driving force behind a productive and supportive workplace culture. As role models for their staff, they must exhibit appropriate behaviors that others can emulate. This comprehensive session will center on equipping leaders with the necessary tools and strategies needed to foster an inclusive working environment. This will include navigating challenges and overcoming possible resistance that may hinder progress towards creating a supportive and diverse workplace. By the end of...