Relationship Management: Keys to Building Successful Business Relationships

Summary

This workshop begins with an attendee pre-class assessment to determine their preferred relationship style. Workshop activities and assignments help participants determine how to work productively with other styles.

The workshop includes extensive activities and role-plays to practice conflict resolution and negotiation tactics.

Program Dates & Registration

There are no upcoming events.

Topics

Identifying factors that create conflict between communication styles
Apply questioning and active listening techniques to resolve conflicts
How credibility, expertise and competency impact building trust in relationship

Audience

Producers, Account Executives, CSR’s

Duration

1/2 Day

See Program Dates

Information Request

Program Information Request

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