Summary

This workshop begins with an attendee pre-class assessment to determine their preferred relationship style.  Workshop activities and assignments help participants determine how to work productively with other styles.

The workshop includes extensive activities and role-plays to practice conflict resolution and negotiation tactics.

Program Dates & Registration

There are no upcoming events at this time.

Topics

  • Identifying factors that create conflict between communication styles
  • Apply questioning and active listening techniques to resolve conflicts
  • How credibility, expertise and competency impact building trust in relationship

Audience

Producers, Account Executives, CSR’s

Duration

1/2 Day

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