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Elements of Commercial Insurance: Sales & Service – Minneapolis, MN

September 26, 2023 - September 28, 2023

Chubb’s Minneapolis Office (MN)


This engaging and interactive 3-day program is designed to assist you in building skills to differentiate yourself through improved communication, enhanced sales, and networking. Tailored to roles from Producer to CSR, this program will help you understand your unique workplace style, improve interpersonal relationships, and maximize your superpowers for greater engagement, productivity, and strategic results.

Registration is required by Tuesday, September 12, 2023 to guarantee your seat. 


This program is designed for Producers, Account Executives, Account Managers, and CSRs looking to improve their communication skills, develop a personal brand, and differentiate themselves from the competition. The session is best suited for professionals with at least six months experience.


After attending the Elements of Sales & Services you will be able to:

  • Understand workplace styles and generational differences
  • Maximize communication skills to build relationships and expand business
  • Define your purpose & your superpowers to differentiate yourself in the market & workplace
  • Discover how to build a communication strategy and a client list (internal & external)
  • Craft your relationship management plan


Known across the globe as the First Lady of Sales, Dr. Cindy McGovern is an expert in sales, leadership, and communication. Author of the Wall Street Journal Best Seller Every Job is a Sales Job: How to Use the Art of Selling to Win at Work, and her recent book, Sell Yourself, which will help you create a powerful personal brand. Dr. Cindy is the CEO of Orange Leaf Consulting, she’s earned her reputation by leading hundreds of companies to business growth and industry dominance. She speaks and consults internationally on sales, interpersonal communication, and leadership. Dr. Cindy holds a doctorate in organizational communication and has helped hundreds of companies and individuals create dramatic and sustainable growth. Dr. Cindy regularly coaches both professional sales employees and those whose jobs are not sales-related in an effort to help them both take advantage of opportunities to bring more business to their companies. For more information: www.drcindy.com or www.orangeleafconsulting.com

Rick Milczanowski, Director, Consulting Services of New Haven Consulting Group. Rick is an energetic, seasoned speaker, corporate trainer, and motivational facilitator who has led workshops for thousands of employees, managers, and executives worldwide. He is experienced with groups of hundreds, to one on one executive coaching. Clients have ranged from small start-ups to Fortune 50’s. Rick has conducted training and speaking engagements internationally including throughout the United States, Canada, Mexico, Chile, Colombia, Costa Rica, Brazil, The Bahamas, Malaysia, Singapore, Austria, France, Ireland, and the UK.


Chubb’s Minneapolis office
100 South 5th Street, Suite 1700
Minneapolis, MN  55402

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Following are hotels in the area.  Participants are responsible for their own hotel accommodations and reservations.   These are only suggestions; Chubb does not have a preferred rate at these hotels.

Embassy Suites Minneapolis Downtown
12 Sixth Street South
Minneapolis, MN
.22 miles from the office

Hampton Inn &  Suites Minneapolis/Downtown
19 North 8th Street
Minneapolis, MN
.41 miles from the office

Holiday Inn Express & Suites Downtown
225 S. 11th Street
Minneapolis, MN
.53 miles from the office


This program will begin midday on Tuesday, September 26, 2023 and will conclude midday on Thursday, September 28, 2023. Detailed timing will be provided after registration. If departing on the last day of the program, please book your flight after 5:00 pm EST to be respectful to the speakers and all other participants in the program.

Continuing Education Credit

This program is not eligible for CE credit.


$750 ($375 for Cornerstone Agencies)

Any required tuition payment is due a minimum of 30 days prior to the course start date. If registration occurs fewer than 30 days before the course start date, payment is due upon registration.


To register for the program complete the form below and indicate your preferred payment method. Registration is required by Tuesday, September 12, 2023 to guarantee your seat. 

If you selected check payment, please mail your tuition check in the amount of $750 ($375 for Cornerstone agencies) and include a copy of your registration confirmation or indicate the participants name and “ESS – Sept. 2023” on the check. If you selected credit card payment you will receive an invoice with online payment instructions via email within 10 business days.

Send checks payable to ‘ACE American Insurance Company’ to:

Jessica Albert
Chubb Agency Education
202 Hall’s Mill Road
Building A – 2E
Whitehouse Station, NJ 08889-1600

Log in or create an account for faster registration and access to premium content.

This form is currently closed for submissions. Please contact Sara Bonfig (sbonfig@chubb.com) to be placed on a waitlist or for more information.


September 26, 2023
September 28, 2023
Event Categories:
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Chubb’s Minneapolis Office (MN)
100 South 5th Street, Suite 1700
Minneapolis, MN 55402 United States


Sara Bonfig