CLOSED: Customer ROX! Creating Return On Experience – Seattle, WA

Chubb's Seattle Office 701 Fifth Avenue - Suite 2400, Seattle, WA, United States

Summary Now, more than ever, brand experience and loyalty is defined by Customer Service. Customers are thirsting for relationship driven companies – those companies that realize customers, not product, are the most important priority. This business philosophy, based on Mitchell Stores’ 60 years of success, and Jack Mitchell’s best-selling book, Hug Your Customers, is foundational to impressing and highly satisfying each customer. This workshop shows how any businesses can adapt the philosophy to attract and...

Closed: Customer ROX! Creating Return On Experience – Portland, OR

University Club of Portland 1225 SW 6th Avenue, Portland, OR, United States

Summary Now, more than ever, brand experience and loyalty is defined by Customer Service. Customers are thirsting for relationship driven companies – those companies that realize customers, not product, are the most important priority. This business philosophy, based on Mitchell Stores’ 60 years of success, and Jack Mitchell’s best-selling book, Hug Your Customers, is foundational to impressing and highly satisfying each customer. This workshop shows how any businesses can adapt the philosophy to attract and...

Customer ROX! Creating Return On Experience – Virtual Class

Virtual

Summary Now, more than ever, brand experience and loyalty is defined by Customer Service. Customers are thirsting for relationship driven companies – those companies that realize customers, not product, are the most important priority. This business philosophy is foundational to impressing and highly satisfying each customer. This workshop shows how any business can adapt the philosophy to attract and retain customers, lower marketing costs, and maintain higher gross margins and long-term revenues. Registration Deadline: Wednesday,...

Customer ROX! Creating Return On Experience – Virtual Class

Virtual

Summary Now, more than ever, brand experience and loyalty is defined by Customer Service. Customers are thirsting for relationship driven companies – those companies that realize customers, not product, are the most important priority. This business philosophy is foundational to impressing and highly satisfying each customer. This workshop shows how any business can adapt the philosophy to attract and retain customers, lower marketing costs, and maintain higher gross margins and long-term revenues. Registration Deadline: Wednesday,...

How to Be a Long-Term Thinker in a Short-Term World – Virtual Workshop

Virtual

Summary It’s no secret that today’s leaders feel pulled in too many directions. In this interactive workshop, Dorie Clark – Harvard Business Review and book author, and Duke University Fuqua School of Business executive education professor – will share concrete strategies to help you sharpen your strategic thinking and embrace a long-term perspective that pays future business and career dividends. Standard tuition: $200 | Cornerstone tuition: $100 Topics Covered Create priorities with the future in...

How to Be a Long-Term Thinker in a Short-Term World – Virtual Workshop

Virtual

Summary It’s no secret that today’s leaders feel pulled in too many directions. In this interactive workshop, Dorie Clark – Harvard Business Review and book author, and Duke University Fuqua School of Business executive education professor – will share concrete strategies to help you sharpen your strategic thinking and embrace a long-term perspective that pays future business and career dividends. Standard tuition: $200 | Cornerstone tuition: $100 Topics Covered Create priorities with the future in...