Webinar Summary
Unconscious bias can have a profound effect on an insurance professional’s interactions with clients and business partners, even potentially harming the overall reputation of the organization. To ensure that producers and agency staff are working with an inclusive mindset, this informative session will examine the impact of unconscious bias on successful communication within the insurance industry. Participants will be provided with actionable steps to integrate an inclusive perspective into their operations and build constructive relationships with their stakeholders. By the end of the session, attendees will have gained valuable insights into the importance of addressing unconscious bias and practical methods for enhancing professional communications through this lens.
Rita Williams-Bogar provides consultative services to businesses and individuals in the areas of leadership development, emotional intelligence, ethics, diversity, strategic thinking & planning, professional growth, and insurance education. She is a keynote speaker for insurance industry and professional associations. Using a client-centered approach, Rita provides workshops custom tailored to her clients’ needs. Her mission is to share strategies to help people reach their potential.