Loading Events

« All Events

Webinar | The Human Touch: Critical Thinking & Problem-Solving in the AI Era

April 28 @ 2:00 pm - 3:00 pm EDT

Virtual
Register Now

Webinar Summary

While technology and AI can support efficiency and analysis, effective problem solving in insurance still depends on human intelligence. Clients do not fit into templates and neither do their risks. This workshop helps agency team members sharpen critical thinking skills so they can assess situations, challenge assumptions, and apply tools (including AI) with intention.

This webinar will help client facing staff:

  • Correlate the importance of human critical thinking to prompt engineering when using AI.
  • Share best practices to improve prompts.
  • Reinforce that good problem solving starts with good questions or prompts.
  • Apply a five-step critical problem-solving model.

Audience

This topic is designed for Chubb appointed insurance agents, producers, account executives, account managers, and other client facing roles. Insurance professionals aiming to strengthen critical thinking and problem-solving skills while effectively leveraging AI to produce positive outcomes will benefit.

Faculty

Nancy Langton | Founder and Principal Consultant
New Level Partners

Jaime Foran | Vice President of Learning Innovation and Solutions
New Level Partners

Duration

1 Hour

Tuition

Webinars are offered free of charge to Chubb agents and brokers and their select clients.

Continuing Education Credit

Please note that webinars are NOT approved for CE credits.

Registration

Registration is required. To register for this webinar, click on the Register Now button near the top of the page. Participants will receive an e-mail confirmation with the webinar access information, including the URL link and dial-in information.

Details

Venue