*Webinars

Webinar Summary Join us on March 22 to learn about how Environmental Insurance works to protect clients from financial loss resulting from Pollution exposures, as well as the services available to help businesses respond to incidents quickly and effectively. During this dynamic one-hour webinar Chubb’s Gerry Rojewski, Chief UW Officer and Vicki Clark, Assistant Vice President, will provide a wide-ranging Environmental Insurance overview including a review of Chubb’s insurance products and how they are structured,...

Webinar Summary Note: This webinar has been re-scheduled from March 21st to March 29th due to inclement weather. Customarq Package offers a modular, tailored approach backed by a superior team of insurance professionals and digital tools to make your job easier. Join us to experience the Customarq Package difference and be among the first to learn about exciting new enhancements to this flagship product. Barbara Sandelands, Customarq Package Leader for Chubb Commercial Insurance, will discuss the latest...

Webinar Summary As Hurricanes Harvey and Irma and the northern California wildfires demonstrate, companies of all types and sizes can fall victim to natural disaster. Likewise, Cyber incidents continue to dominate the news cycle with ever-evolving methods of attack. And what new strategic threats to business operations may lie just over the horizon? Join representatives from the National Center for the Middle Market and Chubb for a discussion on mitigating the adverse impacts of events...

Webinar Summary Janitorial and housekeeping activities present a high injury potential. The work is physical in nature, there is potential exposure to extreme temperatures and inclement weather, and tasks are often performed independently during off-hours. Join Chubb Risk Engineering for practical advice that will help reduce the risks associated with functions performed by janitors, custodians and housekeepers - including trash handling, bathroom cleaning, recycling, laundry operations, mopping and vacuuming. This presentation will highlight procedures that can...

Webinar Summary The Chubb Cyber Index is a new, web-based, state-of-the-art cyber analytics platform built upon Chubb’s cyber claims data. This interactive and educational tool draws on organizational claims data Chubb has collected over the past 20 years, providing agents with insights into commercial cyber claim trends and enterprise risk management solutions. Users can segment data by company size and industry to learn more about the most prevalent risk factors impacting their business and how...

Please note that due to a nationwide platform outage this webinar has been rescheduled to Thursday, May 24th from its original date. We apologize for any inconvenience. Webinar Summary There is a lot of conversation in the insurance industry about InsureTech, but sometimes it is difficult to separate the reality from the hyperbole. Brian Deitz and Harrison Brooks of Reagan Consulting will explore the InsureTech phenomenon and provide real examples of where brokers can find...

Webinar Summary The new California OSHA Hotel Housekeeping Musculoskeletal Injury Prevention Program (MIPP) goes into effect on July 1, 2018. Are you ready? This new rule (CAL-OSHA Title 8, Section 3345) requires all California hotels, motels, and lodging establishments engaged in housekeeping activities to establish and implement programs to minimize acute, repetitive, and chronic musculoskeletal injuries that occur to housekeepers. By attending this webcast you will learn the key items that must be included in...

Webinar Summary According to Michael Doyle and David Strauss in their book, How to Make Meetings Work, approximately 15,000,000 meetings are held each day in the United States and of those, 1/3 of them were deemed unnecessary by the people attending them.  Have you attended some of those meetings yourself?  What is your responsibility for ensuring those meetings are not a waste of time?  How can you help – even before the meeting begins –...

Webinar Summary Several factors impact the market for insurance.  Join us for a webinar session to learn how catastrophes are modeled using sophisticated data analytics, so you can better understand the corresponding impact on pricing for new and renewal clients. Topics Overview of CAT Modelling, definitions, concepts and terms Modelled (Wind, Quake) vs. Non-Modelled (Tornado, Hail, Flood) CATs Discussion on version updates Talking Points and insights for agents on drivers behind model output and pricing...

Webinar Summary Join Chubb Risk Engineering for a series of discussions on emerging hazards. In this installment we’ll examine how emerging hazards are defined, tracked and managed. Following this overview, there will be an in-depth examination of the emerging hazard posed by Lithium Ion batteries. From e-cigarettes to electric vehicles to toys and consumer electronics Li-ion battery technology has become ubiquitous, but their rise hasn’t been without some high profile incidents and resulting claims. Experts...

Webinar Summary Join us for a look at how Cyber ERM and other traditional lines of insurance address cyber exposures. Audience This program is designed for Chubb agents and brokers who address client inquiries about Cyber coverage. Faculty John Graham Chubb Commercial Insurance Cyber Product Manager Duration One hour Tuition Webinars are offered free of charge to Chubb agents and brokers and their select clients. Continuing Education Credit Please note that webinars are NOT approved...

Webinar Summary Join Chubb Risk Engineering for a series of discussions on emerging hazards. In this second installment we'll examine the emerging hazard posed by Nanotechnology. Nanotechnology is the science of the manipulation of matter on a near-atomic scale to develop new structures, materials, and devices that range from 1 to 100 nanometers in size. Their small size and large surface area result in unique physical and chemical properties.  While much is still unknown about...

Webinar Summary Before people could quantify data in any sort of meaningful way, we used stories to convey our ideas. And it’s still the best way to move people. When we want a client or potential client to make a buying decision, stories usually make the difference. But how do you tell a story that hits the target and makes the point? Challenge & Solution: You know a good story will help you close the...

Webinar Summary How does a new producer counter the “lack of experience stigma” that can bring with it a host of credibility, trust, and self-confidence issues? In this program you will learn several strategies for escaping this paradox, relying on relative strengths and resources you may not realize you have at your disposal. Scott Addis, CEO of Beyond Insurance, will host this discussion designed to help lift the next generation of insurance leaders to new...

Webinar Summary Everybody talks about it and it is top of mind for many agency principals, yet the lack of internal perpetuation preparation is the reason many agencies ultimately sell. In this session, Tom Doran of Reagan Consulting will share a dashboard that management teams can monitor regularly to help ensure that their respective organizations are well prepared to perpetuate internally. Audience This webinar is designed for a Chubb Agent and Broker audience, including Agency...

Webinar Summary This presentation from Chubb Environmental industry experts will discuss the framework of the Premises Pollution Liability Policy, including baseline coverages, available enhancements, underwriting challenges and how the product can addresses potential uninsured exposure of clients in today’s marketplace.  Gerry Rojewski, Jack Frost and Victoria Clark will lead the discussion on the PPL product and offer commentary on claims scenarios, regulatory issues, and ways to engage clients. Visit Environmental Insurance & Services on Chubb.com...

Webinar Summary In this installment of our Emerging Hazards series we’ll examine the bedbug. This pest, that makes its meal from blood, has been resurgent in many areas where it had long been almost eradicated. The resurgence is due to increased trade with and travel from areas where bedbugs are still present, and regulations that have prevented the use of banned chemicals (like DDT) which were historically effective in controlling the pests. Stories of bedbug...

Webinar Summary The salesperson's most important competitive weapon is his or her mouth. The winning salesperson uses words that reduce customers’ doubt, ease fears, and fosters fantasies. That's why it is critical that salespeople master sales linguistics, the study of how the customer's mind uses and interprets language. Because, you can recite a litany of reasons and a laundry list of benefits and the customer still won't buy. This webinar will equip you with linguistic...

Webinar Summary In partnership with the National Center for the Middle Market and Ohio State, representatives from Chubb and NCMM will present a report that includes key findings and best practices to help manufacturers navigate a shifting environment - including what all this means from an insurance perspective. During the event, presenters will share how to leverage this report and unveil a new resource center designed to engage clients and prospects. Audience This webinar is...

Webinar Summary Slips, trips and falls are the leading cause of injury in public places. According to the National Safety Council, over 25,000 slip, trip and fall injuries occur each day in the US.  About 8 million people end up in the emergency room each year, as a result of a slip, trip and fall.  As a result, these injuries are the primary reason for emergency room visits and they represent the majority of medical...

Webinar Summary Join the Chubb Commercial team to learn more about our suite of Accident and Health (A&H) related products and how they complement broader property and liability coverage offerings. The discussion will highlight resources, including a new web-app, to share with clients and prospects. Audience This webinar is intended for Agents, Brokers, and select Clients. Chubb employees are also welcome to attend. Faculty Barb Sandelands Executive Vice President, Customarq Package Leader | Chubb Frank...

Webinar Summary What are the evolving cyber risks retailers face? Hear from industry experts about current trends in retail & how you can protect your business during this busy shopping season. Audience This webinar is designed for Agents, Brokers, and potential Clients Faculty Lauren Gorte | Vice President, Chubb Alison Baker | Director of Strategic Partnerships, Dashlane Bill Hardin | Vice President, Charles River Associates James Prendergast | Partner, Mullen Coughlin Duration One hour Tuition...

Webinar Summary Although producer recruiting and development is one of the most important tasks an agent or broker leader can focus on, it is estimated that 55% - 60% of firms are not hiring enough producers. During this event Brian McNeely of Reagan Consulting will present the economic case for investing in unvalidated producers. In addition, Brian will share insights on how the most successful firms are executing on their producer recruiting and development strategy....

Webinar Summary It’s that time of year again when many people resolve to exercise more, organize their life, or save more money. While we may start off with good intentions, surveys show that only 8% of us follow through and achieve our New Year’s goals. Many people are willing to do the work, but it’s not enough to will yourself to change. Habits help you to reach your goals by making incremental change. Topics In...

Webinar Summary The property & casualty insurance industry continues to be impacted by a number of factors including persistent low interest rates, inadequate pricing, and rising claim frequency and severity in a number of key lines. At Chubb, we take seriously the responsibility to provide insightful data based market assessments and often receive requests for more of this information. In response we are pleased to offer a series of webinars throughout 2019 that will provide...

Webinar Summary Technology companies are driving digital disruption, accelerating rapid organizational change and creating new, more complex exposures. Combined with globalization and heightened regulatory pressures, innovative technology companies are redefining the way in which the world transacts commerce. We understand the challenges these companies face and the opportunities that lie ahead, and will deploy our dedicated resources, multinational expertise, specialized products and services, and strong claim capabilities to protect technology businesses of all sizes. Join...

Webinar Summary Join Chubb and impact entrepreneur, Dr. Sally Spencer-Thomas, for a joint webinar covering mental health awareness, its impact, and importance within the construction industry. This topic is a reflection of Chubb’s continual commitment to enhancing the safety culture on worksite projects, while helping to mitigate accidents and deliver tailored solutions to our customers. Key considerations, prevention strategies, and takeaways will be provided to help construction organizations better manage the topic of mental health...

Webinar Summary This presentation from Chubb Environmental industry experts will discuss the framework of the Contractors Pollution Liability Policy, including baseline coverage, available enhancements, underwriting challenges and how the product can address potential uninsured exposures in today’s marketplace. Gerry Rojewski, Anthony Benner and Victoria Clark will lead the discussion on the CPL product and offer commentary on claims scenarios, regulatory issues, and ways to engage clients. Visit Environmental Insurance & Services on Chubb.com Audience This...

Webinar Summary Many individual contributors and leaders under-estimate the role of power and political dynamics in their results, career growth, and the credibility of their role or function. Political blind spots can contribute to a lack broader strategic influence and allow talented employees to become silent victims of behind-the-scenes forces within their organizations. Join Chubb and Dr. Rick Brandon to learn strategies for navigating power and political dynamics with the goal of building healthy visibility,...

Webinar Summary Join Chubb Agency Education on June 4th to learn about how Employment Practices Liability insurance works to help protect clients from financial loss resulting from discrimination, harassment, wrongful termination and other employment related claims. During this one-hour webinar Chubb’s Jennifer Gentry, EPL Product Manager, North America Financial Lines, will provide a foundational EPL coverage overview including key terms, conditions and endorsements. The presentation will also review common exposures and claim trends (including the...

Webinar Summary Are you curious to learn about the challenges facing middle market company executives across a variety of industries? Would you like to understand how the insurance market is evolving in today's day in age? Join us for a discussion with Thomas A. Stewart, Executive Director of Ohio State University's National Center for the Middle Market and Sean Kevelighan President and Chief Executive Officer at The Insurance Information Institute. This event is presented by...

Webinar Summary Hurricane and Severe Storm Season is almost upon us.  While it’s too early to predict what 2019 will hold, all of us remember the storms of 2018, and certainly 2017 - so it’s not too early to think about preparedness.  Join Chubb Risk Engineering Services to learn more about: Why hurricane and tropical storms can be so damaging How to prepare your property by developing an emergency plan How to prepare your employees...

Webinar Summary The marketing environment has become more complex, and clients have become more sophisticated. Diversity marketing is the new norm, and this doesn't simply mean racial diversity. Diversity comes in many forms: gender, race, age, life stage, language preference, sexuality, thought and special interests are all ways in which people's differences are recognized. By recognizing these differences and tailoring your message or marketing efforts to reflect consumers‘ uniqueness, you are validating the importance of...

Webinar Summary Providing great customer experiences is imperative for any organization. It is of particular importance for those in a consultative service role. Your clients rely on you to not only WOW them with your products and services, but with your knowledge and attitudes toward protecting and serving them. Ultimately, building lasting relationships through competent product knowledge and effective communication are key factors for differentiating your organization. In this webinar, Sandy helps agency associates master...

Webinar Summary Have your Financial Lines’ clients expanded globally, creating new exposures to address? Are you able to provide them with an up-to-date understanding of how evolving global litigation and compliance concerns impact their risk transfer decisions? Join Chubb for a discussion of the multinational insurance and regulatory environment, where we will offer an overview of how multinational programs are structured to meet client demand for a compliant, efficient, and practical program. In this webinar,...

Webinar Summary Are you curious to learn about the challenges facing mid-market company executives across a variety of industries? Would you like to understand the specific risks mid-market company executives are most concerned about? How about learning more about the trends shaping the insurance industry? Join Chubb Commercial Insurance for a discussion with Thomas A. Stewart, Executive Director of Ohio State University's National Center for the Middle Market, and James Lynch, Chief Actuary and Vice...

Webinar Summary The days of "sales" being assigned to just one individual or team are GONE - in today's market, literally every member of your team may come into contact with a client or prospect. And every one of those moments is a selling opportunity... making EVERY job a sales job! Dr. Cindy McGovern will show you how to take the "ick" out of selling and empower you and your team with a new and...

Webinar Summary Join representatives from Chubb and the law firm of Jackson Lewis for a primer on the emerging topic of biometric information privacy legislation and its implications for Cyber and EPL coverages. This program will review the Illinois Biometric Information Privacy Act (BIPA) and the legal landscape from which it developed, including landmark court decisions. From here, we will explore developments in other jurisdictions and what compliance with these emerging statutes could mean for...

Webinar Summary Learn about the growing, dynamic, and innovative Life Industry as a potential area of focus for you as you build out your portfolio. This webinar will provide a foundational overview of the Biotechnology, Pharmaceutical, and Medical Device Industries, key terminology, and a sense of the FDA regulatory framework, relevant to constructing a property and casualty insurance program.  We will then review key exposures and corresponding coverage unique for this space, as well as...

Webinar Summary Since first launching in 2018, the Chubb Cyber IndexSM has provided access to nearly real-time data and a specialized look at current and historical cyber claim trends through the lens of two decades’ worth of Chubb’s proprietary commercial cyber data. Now, with the latest enhancements to this award-winning tool, users have access to an even more robust suite of features for providing insight into current cyber threats and - more importantly - how...

Webinar Summary In this webinar we will provide an overview of the Chubb Customer Center (CCC) - Chubb’s service center for Personal Risk Services clients. You’ll learn how partnering with the CCC represents a cost-effective opportunity to have your clients serviced directly by Chubb - allowing you more time to focus on writing new accounts! We’ll introduce the CCC team, highlight the benefits of partnership, share our client experience philosophy, and outline the client enrollment process....

Webinar Summary Join Chubb Commercial Insurance for discussion and insights from the Q3 2019 Middle Market Indicator Report. You'll learn about the challenges facing mid-market company executives across a variety of industries, expand your understanding of specific risks mid-market company executives are most concerned about, explore trends shaping the insurance industry today – and more. Audience This webinar is designed for Chubb appointed Agents and Brokers Faculty Thomas A. Stewart Executive Director | National Center...

Webinar Summary Liability claims against corporate directors and officers are an increasingly global phenomenon. A number of different factors are contributing to the globalization of D&O liability, including legislative changes, changes in regulatory enforcement activity, and the rise of litigation financing. Join us for a panel discussion that may help you articulate the challenges faced by clients in this evolving environment as we review recent cases that reflect: Global Regulatory Cooperation Collective Redress Measures around...

Webinar Summary Successful management of a company’s total cost of risk is critical for organizations to be successful and profitable. Focus generally is on reducing costs through pre-loss activities (safety inspections, training, and engineering design) which reduce frequency of incidents. Post-loss management (managing incident costs) has traditionally been a secondary reactive function. However, by being proactive, organizations can utilize post-loss strategies to reduce their total cost of risk. This session will provide knowledge and tools...

Webinar Summary How many emails do you receive every day? What about instant messages and social media messages? How many meetings and conference calls do you attend? If it seems like the world is conspiring to distract you, you are not alone. Now, think about your clients, your agency colleagues and your carrier contacts and how distracted they are. How can you cut through the clutter and make your communications stand out to help you...

Webinar Summary Research reveals that in many cases energy, not time, is the key to personal success and renewal. Join sales enablement expert and personal productivity coach Bill Walton for an informative and motivational session that explores the barriers and boosters to personal energy, the advantages of energy vs. time management, and the application of these concepts to achieve your workplace and client development goals. Faculty Bill Walton | President and founder of Bill Walton Sales...

Webinar Summary Competition for talent in the insurance marketplace is ferocious and never-ending. If your message to qualified prospective employees isn’t simple and differentiated, why should they consider joining your organization? The winners of the talent brawl will have pristine messaging, a ‘different and better’ offer beyond compensation, and be ultra-confident in their positioning. How does your organization match up? A hiring strategy that uses ‘Simplicity’ dynamics to streamline and empower your collective efforts will...

Webinar Summary Join Chubb, the National Center for the Middle Market, and the Insurance Information Institute for a quarterly webinar covering challenges facing middle market executives, an update on the insurance industry, and a deeper look at excess and umbrella lines of business. Findings from the Q4 2019 Middle Market Indicator Report revealed an increase in revenue, employment growth, economic confidence and investment plans among middle market companies, representing a rebound from the previous quarter...

An Outlook on Tech, Threats and Readiness Webinar Summary It’s no revelation that the cyber security landscape is in constant flux. Among the many skills required of high-performing advisors is the ability to proactively address new challenges that arise in this swiftly evolving segment. You are invited to join faculty from the Chubb Cyber COPE® Insurance Certification℠ program in a discussion of trending cyber topics and their potential implications for risk management and insurance solutions....

Webinar Summary Decision makers and executives must navigate through a rising tide of regulatory and legal challenges in the course of doing their jobs. Their actions can result in claims by a host of third parties – from employees to regulatory agencies to customers. Learn how D&O liability insurance functions to fill coverage gaps and provide leaders and executives with defense and indemnity for a variety of claims, settlements and judgments. This webinar event has...

Webinar Summary How can you and your team maintain productivity, effectively collaborate, and keep momentum during this time of rapid transition to virtual work environments? This session will review best practices for working and communicating remotely. Learn how to maintain team dynamics and build strong working relationships using various virtual platforms including video conferencing, phone, email, and instant messaging/texting. This webinar event has reached capacity. Please check the webinar archive a few days following the...

Webinar Summary We live in a world of gray rhino risks: visible, probable, dangers that we're all too likely to downplay or outright ignore because they are so obvious. New technologies, economic and social trends are gray rhinos for the workforce and companies that want to maximize human potential and productivity. In this interactive webinar, Michele Wucker applies the five-stage analytical framework she developed to help leaders and teams assess how well you're doing at...

Webinar Summary Special hazards present unique and greater fire peril to facilities.  Rapidly developing fires and explosions can occur with flammable liquid use, dusty operations, flammable gas use, exotic metals, and so on.  While fire sprinklers designed for occupancy hazards generally control building fires, special hazards exposures generally require additional levels of protection for control and/or suppression. This webinar is intended to provide a loss control perspective of the topic. Insurance coverage issues will not...

Webinar Summary This session will provide strategies for any producer or organization struggling to figure out how to sell and add meaningful value NOW - without being perceived as tone-deaf or insensitive. Audience This webinar is designed for Chubb Agents, Brokers, and select Clients. Faculty Kelly McDonald is a marketing and advertising specialist and considered one of the nation’s top experts in consumer trends, generational differences and leveraging the customer experience. She is the founder...

Webinar Summary Fraudsters, thieves, hackers and con-artists are an unfortunate reality that any business must develop strategies to protect against. This virtual session is designed to provide a core understanding of what Crime Insurance coverage is and why it is needed. In addition to understanding the mechanics of how a Crime policy responds you’ll learn who steals and why, explore exposures and loss trends, and review Chubb resources and key differentiators. This webinar event has...

Webinar Summary In late March, soon after coronavirus shutdowns took effect, Chubb and the NCMM surveyed executives of mid-sized U.S. businesses to assess the impact COVID-19 is having on their operations. This webinar will review the key insights from the survey, the impact on the P&C insurance market, and Chubb’s response. Additional tools and insights for agents and brokers can be found by visiting Chubb’s COVID-19 resource center for agents and brokers.  Commercial clients can...

Webinar Summary With the now ubiquitous adoption of remote management and work-from-home arrangements, leaders are finding new methods to address different personality types and needs. This session will highlight strategies for the successful management of diverse teams through tough and uncertain times. One Size Fits All Won’t Work – What Will? Audience This webinar is designed for Chubb Agents, Brokers, and select Clients. Faculty Kelly McDonald is a marketing and advertising specialist and considered one...

Webinar Summary Join us for a review of the US Flood Insurance market and Chubb’s capabilities to support agents and business owners. Topics to be covered include: The Value of the Commercial Flood Insurance Market Flood Claim Data and Case Study The Effect of Climate Change on the Commercial Flood Insurance Market How Chubb’s Commercial Flood Coverage Supports a Smooth Recovery Talking to your Commercial Clients about Flood Insurance Q&A Audience This webinar is designed...

Webinar Summary This new way of thinking – this Evolution – will completely change the way agents identify and call on new opportunities, and it is proven to work in any economic environment. Join us in this this dynamic virtual program to discover: How to identify opportunities via sales triggers / money-in-motion events, and powerful introductions - to call on the prospects who most likely need a solution right now or in the very near...

Webinar Summary Join us for a look at the global state of Cyber insurance. Matt Prevost (Chubb North America) and Tim Stapleton (Chubb Overseas General) will provide commentary, perspective and updates in the following areas: The Global Cyber Marketplace Coverage & Claims The Regulatory Environment for both Policyholders & Insurers Q&A Audience This webinar is designed for Agents, Brokers, and select Clients Faculty Matt Prevost Senior Vice President | Cyber Product Line Manager Chubb North...

Webinar Summary Fiduciaries of all types of employee benefit plans are increasingly being held accountable for their actions in the operation and administration of these plans. Fiduciary Liability Insurance helps protect fiduciaries and the benefits plans they manage. This virtual session is designed to provide a core understanding of what Fiduciary Liability coverage is and why it is needed. In addition to how Fiduciary Liability coverage works, you’ll learn the basics of Plans, Fiduciaries, and...

Summary The pandemic has accelerated several key business trends to the point that a new range of opportunities has surfaced. Increased use of technology for shopping, work, play, and learning means new opportunities not just for disruption of traditional business models but also for blended approaches to retail trade, jobs, entertainment, and education. Concomitantly, exposure to new risks (especially around cybersecurity) has become more relevant. A similar development has taken place with the reconfiguration of...

Important! Due to power outages in the northeast United States, this webinar has been rescheduled to Wednesday, August 12th from the original date of August 5th. If you would like an updated calendar invite, please contact alyssa.guckin@chubb.com. Your original registration link will work on the rescheduled date. Webinar Summary Chubb has been selling cyber insurance coverage for over two decades and with that, our cyber claims specialists have gained experience with cyber claims in a...

Webinar Summary At this point, COVID-19 is not new. The insurance brokerage industry – and the world – has been dealing with the pandemic for the better part of the year. In this session, we’ll explore the impact that the virus is having on insurance brokerage – including industry performance so far, what to expect in the coming months and best practices for weathering the storm. You may also be interested in: Business Impact and...

Webinar Summary Regrettably, every organization is vulnerable to workplace violence regardless of its size. Whether the economy is good or bad, situations will arise that elicit acts of hostility, vengeance, or violence in people predisposed to these acts. While seriously violent acts in the workplace are low probability events, when they occur they can have severe consequences. Therefore, employers should be equipped to effectively prevent, prepare for and respond to workplace violence incidents. This virtual...

Webinar Summary Join Chubb, the National Center for the Middle Market, and the Insurance Information Institute for a quarterly webinar covering challenges facing middle market executives, a broad update on the P&C insurance industry, and a deeper look at the aviation industry - including Chubb’s capabilities in the space. We’ll also explore the impact COVID-19 is having on the middle market and P&C insurance industry. Additional tools and insights for agents and brokers can found...

Webinar Summary You can identify and mitigate workplace hazards with an effective Risk Assessment program. What does that look like and how can it be utilized? This session will address potential problems occupational safety and health professionals can face and provide the skills needed to perform a thorough and effective risk assessment. This webinar is intended to provide a loss control perspective of the topic. Insurance coverage issues will not be addressed. If you have...

Webinar Summary You’ve got the basics of customer service down, and you do a good job for your clients. But what can you do to deepen the relationship, create a bond that will withstand those little “hiccups” that can occur in any interaction involving human beings, and prove to your clients that they are definitely with the right agency. Even more importantly, how do you go beyond “good” to “WOW” and prove they are being...

Webinar Summary You are your best asset, and you and your agency can achieve higher degrees of success even during these uncertain times. Like a seasoned ship’s captain relies upon their cumulative experience and skills to navigate a massive storm, so too are you are being called upon to let your unique talents and knowledge shine. The waters we find ourselves in may be uncharted, but clients need you more than ever and it’s your...

Webinar Summary COVID-19 will have a long-lasting and dramatic impact on how and where organizations transact business. Recent research from Gartner predicts that nearly twice as many employees will work remotely permanently post-pandemic compared to pre-pandemic. However, with high-speed data lines, cloud-based platforms, VoIP phone systems, and adaptive customer-friendly websites, there are more ways than ever to effectively support teams, serve clients, and grow revenue in a virtual environment. Is this really the future? Can...

Webinar Summary 2020 has seen a dramatic shift in the traditional office workplace and work routines that resulted in a large percentage of office workers transitioning to a Work from Home (WFH) arrangement. This transition was anticipated to be temporary and took place with little notice which allowed minimal time for planning; but for many companies, the temporary nature continues and, for some, WFH arrangements will become permanent. The transition to WFH presents several ergonomic...

Webinar Summary The mere presence of mold growth does not necessarily indicate that people present in the area will exhibit adverse health effects. However, as the level of mold contaminated materials increases, so do potential exposures. Certain exposures may represent a significant risk such as occupational exposures to high concentrations of mold and chronic exposures, especially for individuals with pre-existing health conditions such as asthma or allergies. It is very difficult to determine "safe" or...