Resilience Booster Shot: Surviving Change and Uncertainty

Recorded Apr. 27, 2017

Chubb/Agency Business School

Hit Send with Confidence

Recorded Sept. 15, 2016

Selling to Millennials: Business As Usual?

Recorded Mar. 10, 2016

Make Every Contact Count: Telephone Essentials

Recorded Mar. 3, 2016

Leverage the Power of Diverse Teams

Recorded Feb. 25, 2016

When Good Client Meetings Go Bad: The Impact of Communication Style

Recorded Jun. 25, 2015

Conflict Resolution: A Fact of Life, Not a Way of Life

Recorded Feb. 16, 2017

Values Based Selling

The MAGIC of Customer Relations