Influencing Without Authority – Virtual Class

Difficult Conversation

Courageous Conversations – Virtual Class

Partnering with the Chubb Customer Center (CCC)

Recorded Nov. 5, 2019

Every Job is a Sales Job

Recorded Sept. 12, 2019

Creating Client WOWs with Phone and Email Fundamentals

Recorded July 30, 2019

Marketing & Selling to People Not Like You

Recorded July 11, 2019

Customer ROX! Creating Return On Experience

Creating A Competitive Advantage: Relate. Engage. Inspire.

Recorded Nov. 16, 2017

Writing an email on a laptop

Professional Email Writing

Relational Leadership: Connecting with the People Who Power Your Business

Recorded Mar. 28 & Apr. 13, 2017