Unlocking Successful Negotiations

Recorded May 6, 2021

The Virtual Agency: How to Sell and Service from Home and Beyond

Recorded December 3, 2020

Delivering Next-Level Customer Service

Recorded November 5, 2020

Influencing Without Authority – Virtual Class

Difficult Conversation

Courageous Conversations – Virtual Class

Partnering with the Chubb Customer Center (CCC)

Recorded Nov. 5, 2019

Every Job is a Sales Job

Recorded Sept. 12, 2019

Creating Client WOWs with Phone and Email Fundamentals

Recorded July 30, 2019

Marketing & Selling to People Not Like You

Recorded July 11, 2019

Customer ROX! Creating Return On Experience