Webinar Summary We are all dealing with unprecedented levels of change, complexity and uncertainty, both on the job and in our lives at large. Our continued success depends on our ability to stay focused, flexible, energized, and optimistic that we can overcome the challenges that come our way – in a word, to be resilient. And we need resilience both as individuals and employees. In this webinar, you will learn skills that can help you...

Webinar Summary There is nothing more imperative to success in business than being able to influence others. Employees need to trust their leaders and be receptive to their ideas and advice. A leader’s ability to lead employees is directly proportional to their ability to influence them. In this session, we explore the foundational qualities and values necessary for becoming a successful leader. We’ll discuss the difference between leadership and management and how to be the...

Webinar Summary Innovation is the successful introduction of a new thing or method or a new way to look at an “old” thing.  It involves acting on creative ideas to make a tangible difference in the domain in which innovation occurs.  While creativity implies coming up with new ideas, innovation involves bringing these ideas to life. Establishing a culture of innovation is not easy.  It requires a process comprised of specific tools, resources, rules and...

Webinar Summary An educational webcast presented by Risk Engineering for Chubb agents/brokers and select clients. Safety professionals are routinely tasked with inspecting facilities and conducting evaluations of safe work practices. Boilers, water heaters and pressure vessels do represent that hazard when they are being worked on. Additionally, they represent a routine hazard to ALL employees on a daily basis due to the amount of stored energy present. Employees cannot have a safe work place in the...

Webinar Summary This session will clarify the challenges and the opportunities presented to the independent agent by today’s record pace of agency consolidation.  Many agency owners have opted out of doing mergers and acquisitions because the competition to buy agencies has become so fierce. What advantages is the small to mid-size agency left with in this world of mega-M&A? One thing is clear, there are alternatives to watching from the sidelines. Audience This webinar is...

How Verbal Branding™ powers increased sales, collective confidence, and operating unity. Webinar Summary The insurance marketplace is dense with competition. To grow faster your firm is compelled to develop a strategy for differentiation, delivery, and culture that unifies people and provides clarity and confidence. Otherwise, it’s likely you’re missing opportunities nearly every day. Can you differentiate and clarify your value within a few seconds? Do you trust that people will remember the right things about...

Understanding the latest trend in ERISA claims involving 401(k) plans and the plaintiffs’ bar’s search for new targets, including university 403(b) plans. Webinar Summary Defense contractors, technology companies, big pharma, healthcare, financial services  and now private universities… What do all of these diverse organizations have in common? They’ve all had to fend off ERISA class actions alleging that their defined contribution retirement plans paid excessive fees to service providers, costing these plan fiduciaries millions of...

Webinar Summary In boxing, rules like “protect yourself at all times” and “no hitting below the belt” are important... really important! If there weren’t any rules, more fighters would get hurt. Well, it’s the same thing (OK, not quite the same thing!) when you’re networking. Don’t let your business suffer by not following the “rules” - just listen to the third man in the ring and generate more prospects, more referrals, and more business. This practical...

Webinar Summary Global economy demands and rising customer expectations are creating new challenges for traditional “warehousing”. Ever changing storage configurations, super tall rack storage structures, automation, and other technological advances are increasingly common. With this innovation, the practice of warehouse fire protection has become more challenging than ever to codify, as standards struggle to keep pace with technological fire protection advances that outpace the ability to gain consensus on adoption. The good news is that...

Webinar Summary What does it mean to be accountable? Do you demonstrate accountability in your role? How can you be more accountable for your results? Learn the answers to these questions and more in this engaging presentation. In this program you will: Define accountability and its significance to your particular role Identify the importance of delivering high quality, timely work and its impact Demonstrate how to accept responsibility for decisions made and actions taken no matter...

Webinar Summary A recall event can be debilitating to an insured’s balance sheet and brand name but which businesses can benefit the most from Product Recall coverage - and why? Learn more about how this first party coverage works to reimburse your clients for financial loss resulting from a covered recall and the services available to help businesses respond quickly and effectively to protect their brand name. During this dynamic one-hour webinar Chubb's Florian Beerli,...

Webinar Summary Underground and above ground storage tanks (USTs and ASTs) carry a host of potential exposures that knowledgeable owners and operators can proactively address. Leaks, spills, lack of maintenance, vandalism can all lead to releases resulting in costly corrective action. Financial Responsibility requirements require strict adherence to regulations. These and other topics will be addressed along with an overview of Chubb’s commercial TankSafe® coverage, available via a real-time online quoting system. Chubb Environmental Insurance...

Webinar Summary How do you create "high value" conversations with your Clients? Are you perceived as a "Trusted Adviser & Partner" or more of a Supplier? How can you ensure that you and your Clients are connecting on an emotional level? Recent Gallup Research shows that emotionally engaging customers with "high-value conversations" leads to more business.Customers who are more engaged: Purchase 22% more types of insurance products Remain customers for 4 years longer Invest in financial products 3x...

Webinar Summary Janitorial and housekeeping activities present a high injury potential. The work is physical in nature, there is potential exposure to extreme temperatures and inclement weather, and tasks are often performed independently during off-hours. Join Chubb Risk Engineering for practical advice that will help reduce the risks associated with functions performed by janitors, custodians and housekeepers - including trash handling, bathroom cleaning, recycling, laundry operations, mopping and vacuuming. This presentation will highlight procedures that can...

Webinar Summary For many people, a 50+ hour work week has become the norm. While it’s true that we’re all expected to do more than in the past, sometimes with fewer resources, we can often be our own worst enemy in the effort to manage our workload. Wouldn’t it be nice if you could make your workday a little – or a lot – easier? In this webinar, we’ll share 10 things you can do...

Webinar Summary Connect and communicate; have influence, lasting impact and get the results you seek. Through a framework of principles and practices called the 7 Keys, this webinar will introduce Chubb Agents and Brokers with techniques to: Practice self-assurance in handling high-impact professional situations Use verbal and non-verbal communication skills Actively listen and connect with others Build trusted and sustained business relationships Provide empowering feedback Perform with grace under pressure Craft and deliver compelling business...

Webinar Summary Merger and acquisition (M&A) news continued to dominate industry publications and conferences in 2017, delivering another hot year of activity. Tune in for a review of 2017 trends and find out what may be in store for 2018 as we continue to ride the period of highest M&A activity ever. Kevin Stipe of Reagan Consulting will break down the factors fueling the market and provide commentary on the state of M&A including what...

Webinar Summary Join us on March 22 to learn about how Environmental Insurance works to protect clients from financial loss resulting from Pollution exposures, as well as the services available to help businesses respond to incidents quickly and effectively. During this dynamic one-hour webinar Chubb’s Gerry Rojewski, Chief UW Officer and Vicki Clark, Assistant Vice President, will provide a wide-ranging Environmental Insurance overview including a review of Chubb’s insurance products and how they are structured,...

Webinar Summary Note: This webinar has been re-scheduled from March 21st to March 29th due to inclement weather. Customarq Package offers a modular, tailored approach backed by a superior team of insurance professionals and digital tools to make your job easier. Join us to experience the Customarq Package difference and be among the first to learn about exciting new enhancements to this flagship product. Barbara Sandelands, Customarq Package Leader for Chubb Commercial Insurance, will discuss the latest...

Webinar Summary As Hurricanes Harvey and Irma and the northern California wildfires demonstrate, companies of all types and sizes can fall victim to natural disaster. Likewise, Cyber incidents continue to dominate the news cycle with ever-evolving methods of attack. And what new strategic threats to business operations may lie just over the horizon? Join representatives from the National Center for the Middle Market and Chubb for a discussion on mitigating the adverse impacts of events...

Webinar Summary Janitorial and housekeeping activities present a high injury potential. The work is physical in nature, there is potential exposure to extreme temperatures and inclement weather, and tasks are often performed independently during off-hours. Join Chubb Risk Engineering for practical advice that will help reduce the risks associated with functions performed by janitors, custodians and housekeepers - including trash handling, bathroom cleaning, recycling, laundry operations, mopping and vacuuming. This presentation will highlight procedures that can...

Webinar Summary The Chubb Cyber Index is a new, web-based, state-of-the-art cyber analytics platform built upon Chubb’s cyber claims data. This interactive and educational tool draws on organizational claims data Chubb has collected over the past 20 years, providing agents with insights into commercial cyber claim trends and enterprise risk management solutions. Users can segment data by company size and industry to learn more about the most prevalent risk factors impacting their business and how...

Please note that due to a nationwide platform outage this webinar has been rescheduled to Thursday, May 24th from its original date. We apologize for any inconvenience. Webinar Summary There is a lot of conversation in the insurance industry about InsureTech, but sometimes it is difficult to separate the reality from the hyperbole. Brian Deitz and Harrison Brooks of Reagan Consulting will explore the InsureTech phenomenon and provide real examples of where brokers can find...

Webinar Summary The new California OSHA Hotel Housekeeping Musculoskeletal Injury Prevention Program (MIPP) goes into effect on July 1, 2018. Are you ready? This new rule (CAL-OSHA Title 8, Section 3345) requires all California hotels, motels, and lodging establishments engaged in housekeeping activities to establish and implement programs to minimize acute, repetitive, and chronic musculoskeletal injuries that occur to housekeepers. By attending this webcast you will learn the key items that must be included in...

Webinar Summary According to Michael Doyle and David Strauss in their book, How to Make Meetings Work, approximately 15,000,000 meetings are held each day in the United States and of those, 1/3 of them were deemed unnecessary by the people attending them.  Have you attended some of those meetings yourself?  What is your responsibility for ensuring those meetings are not a waste of time?  How can you help – even before the meeting begins –...

Webinar Summary Several factors impact the market for insurance.  Join us for a webinar session to learn how catastrophes are modeled using sophisticated data analytics, so you can better understand the corresponding impact on pricing for new and renewal clients. Topics Overview of CAT Modelling, definitions, concepts and terms Modelled (Wind, Quake) vs. Non-Modelled (Tornado, Hail, Flood) CATs Discussion on version updates Talking Points and insights for agents on drivers behind model output and pricing...

Webinar Summary Join Chubb Risk Engineering for a series of discussions on emerging hazards. In this installment we’ll examine how emerging hazards are defined, tracked and managed. Following this overview, there will be an in-depth examination of the emerging hazard posed by Lithium Ion batteries. From e-cigarettes to electric vehicles to toys and consumer electronics Li-ion battery technology has become ubiquitous, but their rise hasn’t been without some high profile incidents and resulting claims. Experts...

Webinar Summary Join us for a look at how Cyber ERM and other traditional lines of insurance address cyber exposures. Audience This program is designed for Chubb agents and brokers who address client inquiries about Cyber coverage. Faculty John Graham Chubb Commercial Insurance Cyber Product Manager Duration One hour Tuition Webinars are offered free of charge to Chubb agents and brokers and their select clients. Continuing Education Credit Please note that webinars are NOT approved...

Webinar Summary Join Chubb Risk Engineering for a series of discussions on emerging hazards. In this second installment we'll examine the emerging hazard posed by Nanotechnology. Nanotechnology is the science of the manipulation of matter on a near-atomic scale to develop new structures, materials, and devices that range from 1 to 100 nanometers in size. Their small size and large surface area result in unique physical and chemical properties.  While much is still unknown about...

Webinar Summary Before people could quantify data in any sort of meaningful way, we used stories to convey our ideas. And it’s still the best way to move people. When we want a client or potential client to make a buying decision, stories usually make the difference. But how do you tell a story that hits the target and makes the point? Challenge & Solution: You know a good story will help you close the...

Webinar Summary How does a new producer counter the “lack of experience stigma” that can bring with it a host of credibility, trust, and self-confidence issues? In this program you will learn several strategies for escaping this paradox, relying on relative strengths and resources you may not realize you have at your disposal. Scott Addis, CEO of Beyond Insurance, will host this discussion designed to help lift the next generation of insurance leaders to new...

Webinar Summary Everybody talks about it and it is top of mind for many agency principals, yet the lack of internal perpetuation preparation is the reason many agencies ultimately sell. In this session, Tom Doran of Reagan Consulting will share a dashboard that management teams can monitor regularly to help ensure that their respective organizations are well prepared to perpetuate internally. Audience This webinar is designed for a Chubb Agent and Broker audience, including Agency...

Webinar Summary This presentation from Chubb Environmental industry experts will discuss the framework of the Premises Pollution Liability Policy, including baseline coverages, available enhancements, underwriting challenges and how the product can addresses potential uninsured exposure of clients in today’s marketplace.  Gerry Rojewski, Jack Frost and Victoria Clark will lead the discussion on the PPL product and offer commentary on claims scenarios, regulatory issues, and ways to engage clients. Visit Environmental Insurance & Services on Chubb.com...

Webinar Summary In this installment of our Emerging Hazards series we’ll examine the bedbug. This pest, that makes its meal from blood, has been resurgent in many areas where it had long been almost eradicated. The resurgence is due to increased trade with and travel from areas where bedbugs are still present, and regulations that have prevented the use of banned chemicals (like DDT) which were historically effective in controlling the pests. Stories of bedbug...

Webinar Summary The salesperson's most important competitive weapon is his or her mouth. The winning salesperson uses words that reduce customers’ doubt, ease fears, and fosters fantasies. That's why it is critical that salespeople master sales linguistics, the study of how the customer's mind uses and interprets language. Because, you can recite a litany of reasons and a laundry list of benefits and the customer still won't buy. This webinar will equip you with linguistic...

Webinar Summary In partnership with the National Center for the Middle Market and Ohio State, representatives from Chubb and NCMM will present a report that includes key findings and best practices to help manufacturers navigate a shifting environment - including what all this means from an insurance perspective. During the event, presenters will share how to leverage this report and unveil a new resource center designed to engage clients and prospects. Audience This webinar is...

Webinar Summary Slips, trips and falls are the leading cause of injury in public places. According to the National Safety Council, over 25,000 slip, trip and fall injuries occur each day in the US.  About 8 million people end up in the emergency room each year, as a result of a slip, trip and fall.  As a result, these injuries are the primary reason for emergency room visits and they represent the majority of medical...

Webinar Summary Join the Chubb Commercial team to learn more about our suite of Accident and Health (A&H) related products and how they complement broader property and liability coverage offerings. The discussion will highlight resources, including a new web-app, to share with clients and prospects. Audience This webinar is intended for Agents, Brokers, and select Clients. Chubb employees are also welcome to attend. Faculty Barb Sandelands Executive Vice President, Customarq Package Leader | Chubb Frank...

Webinar Summary What are the evolving cyber risks retailers face? Hear from industry experts about current trends in retail & how you can protect your business during this busy shopping season. Audience This webinar is designed for Agents, Brokers, and potential Clients Faculty Lauren Gorte | Vice President, Chubb Alison Baker | Director of Strategic Partnerships, Dashlane Bill Hardin | Vice President, Charles River Associates James Prendergast | Partner, Mullen Coughlin Duration One hour Tuition...

Webinar Summary Although producer recruiting and development is one of the most important tasks an agent or broker leader can focus on, it is estimated that 55% - 60% of firms are not hiring enough producers. During this event Brian McNeely of Reagan Consulting will present the economic case for investing in unvalidated producers. In addition, Brian will share insights on how the most successful firms are executing on their producer recruiting and development strategy....

Webinar Summary It’s that time of year again when many people resolve to exercise more, organize their life, or save more money. While we may start off with good intentions, surveys show that only 8% of us follow through and achieve our New Year’s goals. Many people are willing to do the work, but it’s not enough to will yourself to change. Habits help you to reach your goals by making incremental change. Topics In...

Webinar Summary The property & casualty insurance industry continues to be impacted by a number of factors including persistent low interest rates, inadequate pricing, and rising claim frequency and severity in a number of key lines. At Chubb, we take seriously the responsibility to provide insightful data based market assessments and often receive requests for more of this information. In response we are pleased to offer a series of webinars throughout 2019 that will provide...

Webinar Summary Technology companies are driving digital disruption, accelerating rapid organizational change and creating new, more complex exposures. Combined with globalization and heightened regulatory pressures, innovative technology companies are redefining the way in which the world transacts commerce. We understand the challenges these companies face and the opportunities that lie ahead, and will deploy our dedicated resources, multinational expertise, specialized products and services, and strong claim capabilities to protect technology businesses of all sizes. Join...

Webinar Summary Join Chubb and impact entrepreneur, Dr. Sally Spencer-Thomas, for a joint webinar covering mental health awareness, its impact, and importance within the construction industry. This topic is a reflection of Chubb’s continual commitment to enhancing the safety culture on worksite projects, while helping to mitigate accidents and deliver tailored solutions to our customers. Key considerations, prevention strategies, and takeaways will be provided to help construction organizations better manage the topic of mental health...

Webinar Summary This presentation from Chubb Environmental industry experts will discuss the framework of the Contractors Pollution Liability Policy, including baseline coverage, available enhancements, underwriting challenges and how the product can address potential uninsured exposures in today’s marketplace. Gerry Rojewski, Anthony Benner and Victoria Clark will lead the discussion on the CPL product and offer commentary on claims scenarios, regulatory issues, and ways to engage clients. Visit Environmental Insurance & Services on Chubb.com Audience This...

Webinar Summary Many individual contributors and leaders under-estimate the role of power and political dynamics in their results, career growth, and the credibility of their role or function. Political blind spots can contribute to a lack broader strategic influence and allow talented employees to become silent victims of behind-the-scenes forces within their organizations. Join Chubb and Dr. Rick Brandon to learn strategies for navigating power and political dynamics with the goal of building healthy visibility,...

Webinar Summary Join Chubb Agency Education on June 4th to learn about how Employment Practices Liability insurance works to help protect clients from financial loss resulting from discrimination, harassment, wrongful termination and other employment related claims. During this one-hour webinar Chubb’s Jennifer Gentry, EPL Product Manager, North America Financial Lines, will provide a foundational EPL coverage overview including key terms, conditions and endorsements. The presentation will also review common exposures and claim trends (including the...

Webinar Summary Are you curious to learn about the challenges facing middle market company executives across a variety of industries? Would you like to understand how the insurance market is evolving in today's day in age? Join us for a discussion with Thomas A. Stewart, Executive Director of Ohio State University's National Center for the Middle Market and Sean Kevelighan President and Chief Executive Officer at The Insurance Information Institute. This event is presented by...

Webinar Summary Hurricane and Severe Storm Season is almost upon us.  While it’s too early to predict what 2019 will hold, all of us remember the storms of 2018, and certainly 2017 - so it’s not too early to think about preparedness.  Join Chubb Risk Engineering Services to learn more about: Why hurricane and tropical storms can be so damaging How to prepare your property by developing an emergency plan How to prepare your employees...

Webinar Summary The marketing environment has become more complex, and clients have become more sophisticated. Diversity marketing is the new norm, and this doesn't simply mean racial diversity. Diversity comes in many forms: gender, race, age, life stage, language preference, sexuality, thought and special interests are all ways in which people's differences are recognized. By recognizing these differences and tailoring your message or marketing efforts to reflect consumers‘ uniqueness, you are validating the importance of...

Webinar Summary Providing great customer experiences is imperative for any organization. It is of particular importance for those in a consultative service role. Your clients rely on you to not only WOW them with your products and services, but with your knowledge and attitudes toward protecting and serving them. Ultimately, building lasting relationships through competent product knowledge and effective communication are key factors for differentiating your organization. In this webinar, Sandy helps agency associates master...

Webinar Summary Have your Financial Lines’ clients expanded globally, creating new exposures to address? Are you able to provide them with an up-to-date understanding of how evolving global litigation and compliance concerns impact their risk transfer decisions? Join Chubb for a discussion of the multinational insurance and regulatory environment, where we will offer an overview of how multinational programs are structured to meet client demand for a compliant, efficient, and practical program. In this webinar,...